Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
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Ethan Johnson

Kissimmee

Summary

Dynamic Kitchen Manager with a proven track record at Chick-fil-A, excelling in team leadership and operational efficiency. Recognized for exceptional customer service and adept in QuickBooks Online, I consistently streamline processes and enhance team performance, ensuring high standards and satisfaction in fast-paced environments. Always eager to learn and grow.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Sales Associate

GNC
Winter Garden
03.2024 - Current
  • Demonstrated product features and benefits for customers' needs.
  • Greeted customers and provided exceptional customer service.
  • Maintained cleanliness of store environment, including floors, windows, and displays.

Kitchen Manager

Chick-fil-A
Orlando
11.2023 - 09.2024
  • Lead scheduled shifts at a higher volume than in previous positions, around 12 to 15 people.
  • Assisted in the training of new employees.
  • Helped to run the kitchen efficiently through high-quality, fast-paced work in any position.

Kitchen Manager

Chick-fil-A
Rehobeth
02.2022 - 10.2022
  • Lead scheduled shifts of about 8 to 10 people.
  • Worked with directors to establish procedures to streamline kitchen processes.
  • Helped to maintain high labor standards.

Kitchen Manager

Chick-fil-A
Millsboro
01.2021 - 01.2022
  • Performed weekly inventories of food items stored in refrigerators or freezers.
  • Created weekly schedules, adhering to labor goals, and allotted hours.
  • Established procedures to ensure cleanliness, and maintain quality service.
  • Handled disputes among employees.
  • Worked in kitchen positions, in addition to management duties.

Education

Associate of Science - Accounting

Valencia College
Orlando, FL
12-2025

High School Diploma -

Delmarva Christian High School
Georgetown, DE
05-2020

Skills

  • Always willing to go the extra mile
  • Certified in "QuickBooks Online"
  • Exceptional customer service skills
  • Proficient in Microsoft Excel and Word
  • Fast-learner, and eagerness to learn

Certification

  • QuickBooks Online
  • Servsafe Manager Certification

Accomplishments

  • Multiple glowing reviews through Google reviews, specifically mentioning my exceptional customer service.

Timeline

Sales Associate

GNC
03.2024 - Current

Kitchen Manager

Chick-fil-A
11.2023 - 09.2024

Kitchen Manager

Chick-fil-A
02.2022 - 10.2022

Kitchen Manager

Chick-fil-A
01.2021 - 01.2022

Associate of Science - Accounting

Valencia College

High School Diploma -

Delmarva Christian High School

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Ethan Johnson