Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ethan Joseph Viado

Rancho Cucamonga,CA

Summary

Dynamic and dedicated professional with strong leadership and customer service skills, honed as Head Food Runner at TopGolf. Proven ability to streamline operations and uphold cleanliness standards, enhancing team efficiency and guest satisfaction. A quick learner with a solid work ethic, committed to delivering exceptional dining experiences.

Experienced hospitality professional prepared for leadership role in high-paced food service environments. Known for strong team collaboration, ensuring smooth operations and seamless service. Skilled in multitasking, problem-solving, and maintaining high standards under pressure. Highly adaptable, reliable, and focused on achieving results through effective coordination and communication.

Experienced with fast-paced food service environments and team coordination. Uses effective communication and time management to ensure seamless service. Knowledge of maintaining high standards and customer satisfaction through collaborative efforts.

Diligent [Desired Position] with proven background in managing high-paced environments and ensuring smooth service operations. Successfully coordinated team efforts to enhance efficiency and customer satisfaction. Demonstrated leadership and communication skills to maintain cohesive and productive team.

Overview

7
7
years of professional experience

Work History

Head Food Runner

TopGolf
05.2024 - 05.2025
  • Actively participated in regular staff meetings where feedback was shared regarding service improvements and important updates, resulting in a more cohesive food running team.
  • Upheld strict hygiene standards by adhering to proper handwashing practices and utilizing clean serving utensils when delivering dishes from the kitchen to tableside guests.
  • Maintained knowledge of allergy protocols and communicated necessary information effectively to kitchen staff, ensuring the safety of guests with dietary restrictions.
  • Streamlined food running process by coordinating effectively with kitchen and waitstaff, resulting in improved overall efficiency.
  • Trained new food runners in restaurant procedures, leading to increased team productivity and effectiveness.
  • Supported efforts to minimize waste by accurately communicating meal modifications to the kitchen staff, reducing unnecessary food loss.

Barback

TopGolf
05.2024 - 05.2025
  • Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
  • Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
  • Restocked ice, condiments, and snacks.
  • Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
  • Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
  • Refined multitasking abilities under high-pressure situations during peak business hours, contributing to seamless operation flow.
  • Replaced empty kegs and soda syrups.

Crew Member

AMC Theatres
05.2023 - 05.2024
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.

Sales Associate

UNIQLO
08.2022 - 03.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Crew Member

Panda Express
12.2021 - 09.2022
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.

Crew Member

McDonald's
06.2018 - 07.2020
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.

Education

High School Diploma -

Chaffey College
Rancho Cucamonga, CA
08-2027

Skills

  • Cleanliness standards
  • Food presentation
  • Order accuracy
  • Table setting
  • Table bussing
  • Strong leadership
  • Server assistance
  • Strong work ethic
  • Quick learner
  • Customer service
  • Time management
  • Cleaning and sanitizing
  • Active listening
  • Effective multitasking
  • Food preparation

Timeline

Head Food Runner

TopGolf
05.2024 - 05.2025

Barback

TopGolf
05.2024 - 05.2025

Crew Member

AMC Theatres
05.2023 - 05.2024

Sales Associate

UNIQLO
08.2022 - 03.2023

Crew Member

Panda Express
12.2021 - 09.2022

Crew Member

McDonald's
06.2018 - 07.2020

High School Diploma -

Chaffey College

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