Summary
Overview
Work History
Education
Skills
Timeline
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Ethan Kalil

East Stroudsburg,PA

Summary

Dynamic and customer-focused professional with experience at Adidas Outlet, excelling in client service and teamwork. Proven ability to enhance customer satisfaction through effective communication and organization. Skilled in cash handling and retail sales, consistently contributing to team success and operational efficiency in fast-paced environments.

Developed strong customer service and organizational skills in fast-paced environment. Demonstrated ability to manage traffic flow and handle various operational tasks efficiently. Seeking to transition into new field, bringing focus on creating positive and organized experience for patrons.

Overview

6
6
years of professional experience

Work History

Parking Lot Attendant

Onesource Staffing
06.2025 - 06.2025
  • Monitored parking lot for compliance with regulations and safety protocols.
  • Directed incoming vehicles to available spaces, optimizing traffic flow.
  • Assisted customers with inquiries, enhancing overall service experience.
  • Conducted regular inspections of the parking facility to maintain cleanliness and organization.
  • Collaborated with team members to address operational issues swiftly and efficiently.
  • Adapted to dynamic work environments while ensuring high standards of customer service.
  • Directed patrons to designated parking spaces.
  • Facilitated vehicle flow by managing traffic control and parking in assigned area.
  • Enhanced customer experience with friendly demeanor and prompt assistance when needed.
  • Answered general questions about parking fees, facilities, and directions.

Banquet Server

Stroudmoore
06.2024 - 08.2024
  • Served food and beverages to guests during banquets, ensuring exceptional service standards.
  • Assisted with setup and teardown of banquet events, maintaining organization throughout processes.
  • Collaborated with kitchen staff to ensure timely delivery of menu items for events.
  • Maintained cleanliness and orderliness of dining areas, adhering to health and safety regulations.
  • Engaged with guests to enhance their experience, addressing any inquiries or concerns promptly.
  • Supported team members during peak service times, contributing to smooth operations and efficiency.
  • Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
  • Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
  • Served appetizers, delivered entrees, and refilled beverages for banquet guests.
  • Adhered to all health and safety regulations while serving food and beverages.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Completed post-event tasks such as cleaning, breakdown, and inventory management to prepare for future banquets efficiently.
  • Provided friendly, courteous service to create memorable moments for guests.
  • Ensured timely food delivery by effectively communicating with kitchen staff and coordinating efforts.
  • Handled special dietary requests, ensuring all guests received appropriate meals according to their preferences or restrictions.

Retail Sales Associate

Adidas Outlet
06.2019 - 03.2020
  • Assisted customers with product selection and inquiries to enhance shopping experience.
  • Maintained store cleanliness and organization to ensure welcoming environment.
  • Collaborated with team members to restock shelves and manage inventory efficiently.
  • Processed transactions accurately using point-of-sale systems for smooth checkouts.
  • Supported promotional events by setting up displays and distributing marketing materials.
  • Monitored sales floor for customer needs, providing timely assistance as required.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Answered questions about store policies and addressed customer concerns.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Collaborated with team members to meet and exceed monthly sales targets consistently.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
  • Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
  • Assisted in setting up promotional displays to attract customer attention and boost sales.

Education

Sports Management

Northampton Community College
Bethlehem, PA
12-2025

Skills

  • Punctuality
  • Flexibility
  • Organization
  • Client service
  • Customer service
  • Teamwork
  • Teamwork and collaboration
  • Customer assistance
  • Cash handling
  • Retail sales
  • Customer engagement
  • Accurate data entry
  • Data management
  • Computer operations management
  • Documentation skills
  • Multitasking and organization
  • Microsoft Word/Excel

Timeline

Parking Lot Attendant

Onesource Staffing
06.2025 - 06.2025

Banquet Server

Stroudmoore
06.2024 - 08.2024

Retail Sales Associate

Adidas Outlet
06.2019 - 03.2020

Sports Management

Northampton Community College

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Ethan Kalil