Ethan Kellner
Davenport,IA
Summary
Detail-oriented automotive technician with strong skills in vehicle inspection, engine diagnostics, and computerized troubleshooting. Committed to enhancing safety and performance through effective problem-solving and customer relationship management.
Overview
7
7
years of professional experience
Work History
Technician
McGrath
Davenport, IA
02.2024 - Current
Automotive Technician Apprentice
Midas
Davenport, IA
03.2023 - 02.2024
- Repaired and maintained vehicles to ensure safety and performance.
- Performed routine inspections to proactively identify potential problems, contributing to overall vehicle safety.
- Utilized computer diagnostic equipment to troubleshoot electrical issues in vehicles.
- Tested components with appropriate instruments to ensure proper operation.
- Collaborated with fellow mechanics on complex repairs to enhance team efficiency and problem-solving.
- Maintained garage safety protocols to meet regulatory and company expectations.
- Communicated technical diagnoses and repair needs clearly to non-mechanical individuals, ensuring understanding and trust.
Dock Crew Lead
Dillards Department Store
Davenport, IA
11.2022 - 03.2023
- Supervised dock operations to ensure timely unloading and loading of merchandise.
- Trained dock crew members on job duties, safety protocols, and customer service techniques to enhance operational readiness.
- Coordinated inventory management and organization with team members to streamline dock operations.
- Ensured cleanliness and orderliness in dock areas, supporting safety compliance and a safe working environment.
Lawn Care Technician
Stevens Lawn Care LLC
Davenport, IA
03.2019 - 12.2022
- Delivered yard maintenance tasks aligned with contract requirements, ensuring customer satisfaction.
- Collaborated with team to coordinate large-scale lawn care projects, contributing to high client satisfaction.
- Utilized power tools such as mowers, trimmers, blowers, and edgers.
- Communicated with clients to address concerns and provide service updates.
- Optimized time management to complete scheduled appointments and enhance overall productivity.
Manager
Hibbet Sports
Davenport, Iowa
04.2022 - 11.2022
- Trained and developed team members on sales techniques and customer service, improving team's overall performance and customer interactions.
- Enforced customer service standards and resolved customer problems, ensuring consistent delivery of high-quality service.
- Fostered positive team environment through regular meetings and feedback sessions, enhancing team collaboration and morale.
- Maintained compliance with company policies and safety regulations consistently.
Crew Trainer
McDonalds
Davenport, IA
07.2019 - 04.2022
- Trained new crew members on operational procedures and customer service standards to ensure consistent service delivery.
- Implemented best practices for speed and accuracy during peak hours of service.
- Collaborated with management to develop strategies that enhanced customer service standards and improved guest satisfaction.
- Modelled company policies and desired behaviors to foster a positive work environment and set performance expectations.
Education
High School Diploma -
North High School
Davenport, IA05-2022
Skills
- Vehicle inspection
- Engine diagnostics
- Tech troubleshooting
- Part procurement
- Maintenance scheduling
- Power tools expertise
- Problem solving
- Time management
- Deadline compliance
- Client management
- Electrical troubleshooting
- Heavy lifting
- Complex Repairs
- Mechanical Knowledge
- Mechanical aptitude
- Workload management
- Safety Equipment
Timeline
Technician
McGrath
02.2024 - Current
Automotive Technician Apprentice
Midas
03.2023 - 02.2024
Dock Crew Lead
Dillards Department Store
11.2022 - 03.2023
Manager
Hibbet Sports
04.2022 - 11.2022
Crew Trainer
McDonalds
07.2019 - 04.2022
Lawn Care Technician
Stevens Lawn Care LLC
03.2019 - 12.2022
High School Diploma -
North High School