Ethan Kidd
Owasso,OK
Summary
Dedicated professional eager to create and implement successful strategies to improve organizational efficiency. Adept at utilizing data analysis to provide insights into HR initiatives. Strong communication and interpersonal skills and committed to pursuing best practices related to employee development and retention.
Overview
18
18
years of professional experience
Work History
Business Development Specialist
All Dry Services Of Tulsa
02.2023 - Current
- Expanded client base by identifying and targeting new business opportunities through market research and analysis.
- Developed and executed strategic sales plans, resulting in increased revenue and profitability for the company.
- Established long-term partnerships with key stakeholders, fostering trust and collaboration for mutual success.
- Enhanced brand visibility by designing and implementing innovative marketing campaigns across various platforms.
- Conducted thorough competitor analysis to identify gaps in the market and capitalize on unique selling points.
- Negotiated contracts with vendors and clients, securing favorable terms that maximized profits while maintaining strong relationships.
- Organized networking events to connect with industry professionals, gaining insights into emerging trends and potential collaborations.
- Cultivated a culture of continuous improvement by encouraging feedback from team members and implementing changes based on constructive criticism.
- Planned marketing initiatives and leveraged referral networks to promote business development.
- Maintained extensive knowledge of company products and services to provide top-notch expertise to customers.
- Expanded business through effective network development, identifying new, and prospective clients.
- Contributed to event marketing, sales and brand promotion.
Lawn Care Engineer
All Seasons Landcare
09.2017 - 09.2022
- Reduced project completion time with efficient resource allocation and effective communication strategies.
- Boosted customer satisfaction by providing timely and efficient lawn care services tailored to individual needs.
- Reduced callbacks by ensuring thorough completion of all assigned tasks, including mowing, trimming, edging, and debris removal.
- Trained and supervised junior lawn care assistants to improve quality of team output.
- Enhanced lawn health by implementing customized care plans and treating specific issues such as weeds, pests, and diseases.
- Increased customer retention through exceptional communication skills and dedication to addressing concerns promptly.
- Streamlined operations by maintaining equipment in optimal working condition, minimizing downtime for repairs.
- Collaborated with team members to complete large-scale projects on time and within budget constraints.
- Assisted in the design and installation of landscape features such as flower beds, hardscapes, and irrigation systems to enhance curb appeal.
- Improved efficiency by effectively managing time spent on each job site while maintaining high-quality work standards.
- Promoted company values through professional demeanor and following uniform guidelines during interactions with clients.
- Enhanced teamwork by sharing expertise with colleagues regarding best practices in landscaping techniques.
Night Auditor Supervisor
Quality Inn And Suites
04.2019 - 04.2021
- Enhanced guest satisfaction by efficiently managing night audit processes and resolving customer issues promptly.
- Streamlined night audit operations for improved efficiency and accuracy in financial reporting.
- Ensured timely completion of daily audit tasks, contributing to the hotel''s financial stability and success.
- Mentored and trained new night auditors, fostering a productive work environment with well-equipped staff members.
- Collaborated with management to implement new policies and procedures, boosting overall operational effectiveness.
- Assisted guests with check-in and check-out processes, ensuring a seamless experience during their stay at the hotel.
- Handled sensitive guest information securely, maintaining privacy and trust between the hotel and its clientele.
- Conducted thorough reviews of daily transactions, ensuring accuracy in all financial records for the hotel.
- Developed strong relationships with other departments, facilitating effective communication and teamwork across the hotel''s operations.
- Managed front desk operations during overnight shifts, providing exceptional customer service to guests throughout their stay.
- Addressed any discrepancies in financial records swiftly to maintain accurate accounting practices within the hotel.
- Coordinated employee scheduling for overnight shifts, ensuring adequate staffing levels while minimizing labor costs where possible.
- Facilitated smooth transitions between shifts by effectively communicating pertinent information to incoming team members at shift changeovers.
- Promoted a positive work culture among overnight staff, leading by example in terms of professionalism, teamwork, and dedication to guest satisfaction.
- Controlled cash and credit card payment transactions at front desk to successfully reduce errors.
- Responded to guest needs quickly and efficiently, noting changes in reservations or special needs for day crew.
- Established and upheld high standards, promoting great customer service and assistance to guests.
- Hired and trained new employees, demonstrating best methods for serving clients and guests.
Assistant Wrestling Coach and Recruiter
Neosho County Community College
08.2010 - 05.2011
- Enhanced athlete performance by developing individualized training plans and monitoring progress.
- Assisted head coach in strategizing game plans for successful wrestling matches.
- Improved team cohesion through team-building exercises and fostering a supportive environment.
- Developed wrestlers'' technical skills with personalized coaching sessions and video analysis.
- Organized and executed practice sessions to maximize efficiency and skill development.
- Maintained a safe training environment by enforcing proper technique and safety measures during practices.
- Increased athlete confidence through consistent feedback, encouragement, and goal setting discussions.
- Contributed to the recruitment of top talent by evaluating potential wrestlers at local tournaments and high school events.
- Promoted sportsmanship among athletes by modeling appropriate behavior both on and off the mat.
- Facilitated communication between parents, athletes, coaches, and school administration to ensure all stakeholders were well-informed about the wrestling program''s activities.
Senior Leadership Program
Hard Rock Casino
01.2008 - 04.2009
- Enhanced team collaboration by implementing effective communication strategies and fostering a positive work environment.
- Enhanced employee satisfaction by implementing effective communication strategies and conflict resolution techniques.
- Streamlined HR processes for improved efficiency and accuracy in employee records management.
- Assisted in the development of comprehensive onboarding programs, leading to a smoother transition for new hires.
- Maintained accurate employee data through regular audits and updates to the HR information system.
- Supported organizational change initiatives by effectively communicating new policies and procedures to staff members.
- Administered performance review processes, providing constructive feedback to employees for continuous improvement.
- Handled sensitive employee relations issues with discretion and empathy, maintaining confidentiality at all times.
- Collaborated with managers to identify and address employee relations issues.
- Streamlined processes for increased efficiency, resulting in improved project timelines and overall productivity.
- Developed comprehensive training materials to support leadership development initiatives for new program associates.
- Improved employee engagement by designing and executing various team-building activities and workshops.
- Achieved successful outcomes in assigned projects by collaborating closely with cross-functional teams and stakeholders.
- Assessed individual strengths and areas for improvement, providing personalized coaching to maximize potential within the organization.
Head Wrestling Coach
Barnsdall Public Schools
08.2006 - 05.2007
- Enhanced team performance by implementing strategic training programs and individualized coaching techniques.
- Increased athlete skill development through tailored practice sessions and targeted feedback.
- Led wrestling team to multiple regional championships by fostering a culture of dedication, discipline, and teamwork.
- Improved athlete physical conditioning with comprehensive strength and conditioning programs.
- Promoted sportsmanship and respect among athletes by modeling appropriate behavior and enforcing team rules consistently.
- Spearheaded fundraising initiatives to support team travel expenses, equipment purchases, and facility upgrades.
- Cultivated relationships with local schools for outreach programs, increasing youth participation in wrestling clubs.
- Established strong communication channels between coaching staff, athletes, parents, and administration for seamless program operations.
- Coached players to boost confidence and enhance abilities.
Education
Bachelor of Science - Human Relations
Oklahoma University
Norman, OK05.2006
Skills
- Client Acquisition
- Relationship Management
- Conflict Resolution
- Problem Solving
- Customer Retention
- Motivational Techniques
- Customer Service
- Effective Communication
- Performance Management
- Organizational Skills
- Team Building
- Employee Relations
References
References available upon request.
Timeline
Business Development Specialist
All Dry Services Of Tulsa
02.2023 - Current
Night Auditor Supervisor
Quality Inn And Suites
04.2019 - 04.2021
Lawn Care Engineer
All Seasons Landcare
09.2017 - 09.2022
Assistant Wrestling Coach and Recruiter
Neosho County Community College
08.2010 - 05.2011
Senior Leadership Program
Hard Rock Casino
01.2008 - 04.2009
Head Wrestling Coach
Barnsdall Public Schools
08.2006 - 05.2007
Bachelor of Science - Human Relations
Oklahoma University
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