Ethan Killoran
Summary
Aspiring cybersecurity professional with hands-on experience supporting IT infrastructure, troubleshooting technical issues, and implementing secure network solutions. Experienced with Windows and Linux systems, Cisco networking, virtualization, and cybersecurity best practices through coursework and lab environments.
Overview
2
2
years of professional experience
Work History
Apartment Maintenance
Pinewoods Estates
Middle Island
06.2025 - Current
- Renovated apartments monthly, ensuring all projects met established deadlines.
- Performed on-site maintenance and repairs for apartment residents as service requests were received
- Facilitated staff meetings to review project progress and update on policy changes in apartment maintenance.
Customer Service Representative
Brinkmann Hardware
Miller Place
04.2024 - 05.2025
- Resolved customer complaints to ensure a positive shopping experience.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Collaborated with team members to establish and uphold customer service standards.
- Organized inventory displays and restocked merchandise to ensure availability for customers.
Education
Cybersecurity
University At Albany
Albany, NY05-2028
Associate of Applied Science - Cybersecurity
Suffolk County Community College
Selden, NY05-2026
Skills
- Network security
- Cyber threat analysis
- Data encryption
- Technical troubleshooting
- Incident response
- Customer service
- Cybersecurity education
Timeline
Apartment Maintenance
Pinewoods Estates
06.2025 - Current
Customer Service Representative
Brinkmann Hardware
04.2024 - 05.2025
Cybersecurity
University At Albany
Associate of Applied Science - Cybersecurity
Suffolk County Community College