Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Ethan Konen

Littleton,CO

Summary

Highly efficient and well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.

Overview

6
6
years of professional experience

Work History

Associate

Lowes
03.2022 - Current
  • Enhanced team productivity by streamlining communication and implementing efficient project management tools.
  • Developed strong client relationships through timely and thorough follow-up on inquiries and concerns.
  • Optimized departmental processes with implementation of innovative strategies, resulting in improved efficiency and reduced costs.
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.

Merchandise Specialist

Party City
08.2018 - 08.2019
  • Successfully trained four employees and provided knowledge of tasks and requirements from the store
  • Ensured each new hire thoroughly understood the organization, sales process, products as well as cash register operation and customer service skills
  • Performed supervisory duties including opening and closing activities for all on-site employees
  • Coached employees for increased customer service satisfaction results
  • Handled financial transfers and banking deposits
  • Ensured receipts and register transactions were in good financial order, including voids and returns
  • Managed product placement and inventory
  • Responsible for multiple store sections and variety of products
  • Handled seasonal product placements.

Sales Associate

Party City
10.2017 - 08.2018
  • Created and displayed new merchandise in a timely fashion
  • Staged merchandise for sales floor and ensured proper labeling and signing
  • Set and maintained merchandise presentation planner
  • Assisted customers with exceptional customer service
  • Helped fulfill online orders as well as personal assistance for VIP customers
  • Checked in shipments, unloaded merchandise, assisted in all receiving and stocking procedures.

Education

Associate of Applied Science Degree- Secure Software Development -

Arapahoe Community College
Littleton, Colorado
01.2024

Skills

  • Results-oriented with proven expertise in sales, management, and customer service
  • Known for strong analytical and organizational skills, as well as superior communication skills, both oral and written
  • Effective problem solver with attention to detail
  • Works well under pressure and has expert multi-tasking abilities

Accomplishments

Eagle Scout, Boy Scouts of America, Troop 554, Littleton, CO, 2018-01-01

Timeline

Associate

Lowes
03.2022 - Current

Merchandise Specialist

Party City
08.2018 - 08.2019

Sales Associate

Party City
10.2017 - 08.2018

Associate of Applied Science Degree- Secure Software Development -

Arapahoe Community College

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Ethan Konen