Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ethan Lamkins

Mount Vernon

Summary

Dynamic Supervisor at Tim Hortons with a proven track record in enhancing team productivity and customer satisfaction. Skilled in operations management and conflict resolution, I successfully implemented efficient workflows, fostering a motivated team environment. My analytical thinking and decision-making abilities led to improved processes and a harmonious workplace.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Supervisor

Tim Hortons
03.2022 - Current
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.

Education

East Knox Junior Senior High School
Howard, OH
05.2024

Skills

  • Training and mentoring
  • Goal oriented
  • Staff management
  • Customer service
  • Attention to detail
  • Employee motivation
  • Decision-making
  • Complex Problem-solving
  • Analytical thinking
  • Team building
  • Operations management
  • Process monitoring and improvement

Certification

Fire 1 and Fire 2

EVOC Certification

HazMat Operations

Timeline

Supervisor

Tim Hortons
03.2022 - Current

East Knox Junior Senior High School

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Ethan Lamkins