Ethan Langley
Wilmington,NC
Summary
I strive for excellence and the happiness of the customers and coworkers I am around. I try to correctly apply all engineering knowledge I have and problem solving to anything I may encounter whether it be simple or difficult. Some personal enjoyments are working on cars and bikes, working on musical instruments and modding them out as well, and anything water involved. Favorite water activities of mine are kayaking, followed by boating, and then paddle-boarding. I love to bike around anywhere and drive/off-road. Traveling is a peak activity and hobby of mine. From Canada to Colorado to Florida, nothing could ever make me dislike seeing new places. Outside and free is where I prefer to be, that's why I am pursuing a Mechanical Engineering degree. Hands on activities are what I love most.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Social Media Manager
Record Bar
11.2022 - Current
- Increased customer engagement through social media.
- Monitored online presence of company's brand to engage with users and strengthen customer relationships.
- Developed marketing content such as blogs, promotional materials, and advertisements for social media.
- Developed and managed content calendars for each platform to establish timely and relevant posts.
- Suggested and implemented new features to develop brand awareness.
Bassist
Rukus Band
01.2022 - Current
- Learned new songs for performances and tour concerts.
- Memorized standards often requested at shows.
- Performed music in styles such as Rock, Reggae and Metal.
- Practiced guitar chords and scales to maintain full proficiency with each piece of equipment.
- Maintained guitars and related equipment in good working order.
Produce Clerk
Harris Teeter
06.2022 - 08.2023
- Checked for outdated and overripe grocery items and removed from inventory.
- Pleasantly greeted customers and provided prompt and courteous service.
- Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
- Trained new employees to provide knowledge of proper produce handling and rotation procedures.
- Inspected floor displays, noted missing items, and immediately replenished merchandise.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Customer Service Associate
Harris Teeter
09.2021 - 06.2022
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Handled billing and payment issues following guidelines, resolving disputes properly.
- Solved problems with products and services by providing customers with technical support.
- Delivered prompt service to prioritize customer needs.
Cashier
Harris Teeter
03.2021 - 09.2021
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Education
No Degree - Mechanical Engineering
North Carolina State University
Raleigh, NC06.2027
No Degree - Mechanical Engineering 2+2
University of North Carolina Wilmington
Wilmington, NC06.2025
High School Diploma -
John T Hoggard High School
Wilmington, NC06.2023
Skills
I am currently an actively playing bassist and guitarist of a gigging band with a few of my close friends We have traveled to Fayetteville, Greensboro, Leland, and other NC towns to play shows for a variety of places
Any music instrument I own or purchase, when i change the strings every 2 or 3 rounds I take everything off the guitar, including electronics and put it back together to get to know how the guitar was built and how to break it down and find a problem when I have one I thoroughly enjoy fixing up instruments, i have even installed kill-switches and pickups in my friends instruments
My recent thing has been tinkering on bikes and fixing them up I have 2 bikes and 1 is much more problematic than the other The problematic one has been converted from a single speed cruiser to a 100cc motorized bike that, with my attempt, reached a top speed of 347 mph The second is a Trek that I use to its fullest potential and would like to convert the rear to disc brakes
I work on my own car when I am able to and enjoy taking it apart and putting things back together It is a 2007 4Runner
I enjoy the outdoors and hiking/biking and have high stamina when I am on a vehicle with 2 pedal powered wheels The water is where I like to spend a lot of free time This includes paddle-boarding, kayaking, and boating
I am an engineering student at UNCW and am on the transfer pathway to NC State for Mechanical Engineering
Some other skills I exhume are:
- Customer Demographics
- Providing Feedback
- Sales
Affiliations
- Giggles Daycare
- Record Bar
- Harris Teeter 441
Certification
- Revit Certified
- AutoCAD Certified
- Adobe Illustrator Certified
Timeline
Social Media Manager
Record Bar
11.2022 - Current
Produce Clerk
Harris Teeter
06.2022 - 08.2023
Bassist
Rukus Band
01.2022 - Current
Customer Service Associate
Harris Teeter
09.2021 - 06.2022
Cashier
Harris Teeter
03.2021 - 09.2021
No Degree - Mechanical Engineering
North Carolina State University
No Degree - Mechanical Engineering 2+2
University of North Carolina Wilmington
High School Diploma -
John T Hoggard High School
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