Ethan Le
Licensed Plumber/Lead Sales Associate
Austin,TX
Summary
Experienced Retail Sales Lead with 2 years of customer service working in dynamic, fast-paced environments. Excellent interpersonal skills and outgoing personality. Committed to developing long-term relationships to foster recurring business and guarantee customer satisfaction.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Seeking to work as a Medical Sales Representative or Associate Position
Personable Plumber possessing strong work ethic and desire to provide quality workmanship to residential customers. Experienced installer of new fixtures and piping systems for renovations.
Orderly Plumber possessing certifications in Commercial Plumbing and Residential Plumbing. Proficient in drainage system repair and custom plumbing systems. Focused and competent professional with over 5 years of experience in installing and replacing domestic and drain water supply lines. In-depth knowledge of all tools required.
Overview
8
8
years of professional experience
3
3
Certifications
Work History
Plumber
Comfort Systems USA South Central
12.2019 - 10.2023
- Installed new piping systems in various types of buildings following local building codes and regulations.
- Collaborated with other trade professionals such as electricians and HVAC technicians during multi-faceted construction projects to ensure seamless integration of services.
- Streamlined inventory management, ensuring proper tools and materials were readily available for each job.
- Enhanced team productivity with effective communication and collaboration during complex projects.
- Mentored junior plumbers, sharing industry expertise to improve overall team performance.
- Ensured safety compliance during all projects, adhering to strict industry regulations and guidelines.
Lead Retail Sales Associate
Cavender's Boot City
01.2016 - 04.2018
- Streamlined store operations for better efficiency through regular inventory checks and merchandise organization.
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
- Achieved high levels of repeat business, establishing rapport with customers and remembering their preferences.
- Participated in team meetings to discuss sales targets, strategies for improvement, and methods for increasing overall performance.
- Boosted sales performance with persuasive communication skills and extensive product knowledge.
- Provided exceptional customer service, leading by example for junior associates in delivering memorable interactions.
Education
No Degree - General Studies
Austin Community College
Austin, TX 05.2001 -
No Degree - Orthobiologics And Regenerative Medicine
Medical Sales College (Certificate)
Denver, CO 05.2001 -
No Degree - Construction Trades
Austin Community College (Certificates)
Austin, TX 05.2001 -
Skills
Adaptability in Techniques
Employee Coaching
Sales strategy development
Inventory Management
Excellent Communication
Teamwork and Collaboration
Continuous Improvement
Engaging with Diverse Customers
Adaptability
Effective Communication
Building Customer Loyalty
Task Prioritization
Codes Compliance
Remodels and new construction
Blueprints
Blueprint Reading
Construction management
Project Management
Cooperative team member
Plumbing
Commercial construction experience
Plumbing Repairs
Problem Solving Prowess
Plumbing Code Compliance
Adaptability in Techniques
Certification
Medical Sales College
Timeline
Medical Sales College
03-2024
OSHA 30
07-2023
ACC Trades Program
03-2020
Plumber
Comfort Systems USA South Central
12.2019 - 10.2023
Lead Retail Sales Associate
Cavender's Boot City
01.2016 - 04.2018
No Degree - General Studies
Austin Community College
05.2001 -
No Degree - Orthobiologics And Regenerative Medicine
Medical Sales College (Certificate)
05.2001 -
No Degree - Construction Trades
Austin Community College (Certificates)
05.2001 -