Ethan Longoria
San Antonio,TX
Summary
Friendly and reliable Key Cashier offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
Overview
7
7
years of professional experience
Work History
Key Cashier
HEB
03.2024 - Current
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.
Cashier
HEB
06.2018 - 03.2024
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Monitored self-checkout systems and provided help in resolving complex problems.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
Customer Service Assistant
HEB
05.2017 - 06.2018
- Responsible for providing friendly interactions with customers, bagging groceries efficiently and effectively, and self-managing parking lot operations.
Education
BBA in Economics - Economics
UTSA
San Antonio, TX12.2023
BBA in Economics - Economics
San Antonio College
San Antonio, TX05.2021
Skills
- Economic Analysis
- Business Finance
- Proficiency in Microsoft Word, Excel, Powerpoint
- Experience with R and SQL
- Work Ethic and Integrity
- Written and verbal communication
Awards
- Summa Cum Laude Graduate of Winston Churchill High School with GPA Above 4.0
- Spring 2022 UTSA Honor Roll
- Cumulative College GPA of 3.5
- 30 Individual Commended Marks Over a Six-Month Time Period at HEB
Timeline
Key Cashier
HEB
03.2024 - Current
Cashier
HEB
06.2018 - 03.2024
Customer Service Assistant
HEB
05.2017 - 06.2018
BBA in Economics - Economics
UTSA
BBA in Economics - Economics
San Antonio College
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