Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ethan Lopez

Lakewood

Summary

Dynamic and customer-focused professional with proven sales expertise at Katella Deli Bakery & Restaurant. Skilled in cash register operation and relationship building, I consistently exceeded customer expectations, driving repeat business and enhancing satisfaction. Adept at suggestive selling, I effectively promoted products, contributing to increased sales and a positive shopping experience.

Personable and energetic individual with knack for customer service and eye for detail. Possesses solid understanding of sales techniques and inventory management, with strong organizational and communication skills. Capable of driving positive customer experiences and contributing to overall sales goals.

Overview

2
2
years of professional experience

Work History

Deli Sales Clerk

Katella Deli Bakery & Restaurant
06.2024 - Current
  • Assisted customers in locating products, enhancing shopping experience and satisfaction.
  • Processed sales transactions accurately using point-of-sale system, ensuring efficiency at checkout.
  • Maintained inventory levels through regular stock checks, supporting overall inventory management.
  • Organized merchandise displays to maximize product visibility and appeal, contributing to store aesthetics.
  • Properly and safely used equipment necessary to slice various items of sale
  • Collaborated with team members to achieve daily sales goals, demonstrating teamwork and communication skills.
  • Developed strong relationships with customers, driving repeat business and loyalty.
  • Boosted sales by effectively promoting products and engaging with customers.
  • Efficiently restocked shelves during shifts, keeping merchandise levels consistent for seamless shopping experiences across all departments within the store.
  • Supported colleagues during busy periods, ensuring balanced workloads and efficient operations throughout the store.
  • Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
  • Enhanced customer service experience by acting quickly and applying appropriate resolutions for common problems.
  • Provided excellent customer service, consistently exceeding expectations for attentiveness and problem resolution.
  • Assisted with line cook operations

Cashier

Ohana Hawaiian BBQ
09.2023 - 06.2024
  • Processed customer transactions accurately and efficiently using point-of-sale systems.
  • Provided exceptional customer service by addressing inquiries and resolving issues promptly.
  • Maintained cleanliness and organization of checkout area to enhance shopping experience.
  • Assisted in inventory management by restocking shelves and monitoring product availability.
  • Assisted in BOH operations such as prep cooking and cleaning as well as line cooking

Education

High School Diploma -

Los Alamitos High School
Los Alamitos, CA

Bachelor of Science - Kinesiology

California State University, Long Beach
Long Beach, CA
05-2027

Skills

  • Cash register operation
  • Organization
  • Sales expertise
  • Complaint resolution
  • Cash handling
  • Relationship building
  • Accurate money handling
  • Suggestive selling
  • Product recommendations
  • Bagging
  • Hospitality and accommodation
  • Interpersonal communication skills

Languages

Spanish
Native or Bilingual

Timeline

Deli Sales Clerk

Katella Deli Bakery & Restaurant
06.2024 - Current

Cashier

Ohana Hawaiian BBQ
09.2023 - 06.2024

High School Diploma -

Los Alamitos High School

Bachelor of Science - Kinesiology

California State University, Long Beach

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