ETHAN LOUDERMILK
Canton,GA
Summary
Efficient Network Technician skilled in network configuration, VoIP setup, IP routing and tunneling, satellite communications, and hardware/software configuration. Background includes executing system upgrades, COMSEC, hardware maintenance, troubleshooting, and collaborating with IT teams to improve system efficiency and user experience
Overview
1
1
Certification
4
4
years of professional experience
Work History
Satellite Communications System Operator
US Army
Fort Bragg, NC
03.2021 - 02.2025
- Operated satellite communication systems to ensure reliable data transmission and reception.
- Monitored system performance and identified issues for rapid resolution.
- Conducted routine maintenance on satellite systems to enhance functionality and reliability.
- Documented system configurations and updates for compliance and future reference.
- Implemented troubleshooting techniques to minimize downtime during missions.
- Analyzed communication signals to optimize bandwidth usage and improve service quality.
- Maintained high-quality satellite communications through rigorous equipment testing and calibration procedures.
- Served as a subject matter expert on Satellite Communications System Operator duties within the organization, leading training initiatives for new personnel.
- Diagnosed and resolved communication hardware and software issues.
- Accurately read, understood and carried out written instructions.
- Developed customized training programs to enhance team members'' knowledge of satellite communication systems operation.
- Leveraged extensive knowledge of satellite communications best practices to continuously optimize performance throughout the organization.
- Enhanced satellite communication capabilities by implementing advanced troubleshooting techniques.
- Optimized system performance for seamless data transmission and improved network efficiency.
Tactical Network Communications Specialist
82nd Airborne Division
Fort Bragg, NC
03.2021 - 02.2025
- Lead operator for a Tactical Communications Node (TCN-Lite) team, establishing and deploying a tactical network to ensure proper communication and flow of network traffic to hundreds of end users.
- Operated tactical satellite communication systems to ensure reliable messaging and data transmission.
- Managed system configurations and updates to ensure operational efficiency across various platforms.
- Implemented troubleshooting protocols, enhancing issue resolution timelines for end-users.
- Developed documentation for system procedures, improving knowledge sharing among team members.
- Diagnosed and executed resolution for network and server issues.
- Monitored system performance metrics regularly to identify trends or areas needing improvement proactively.
- Conducted equipment assessments and maintenance to enhance operational readiness of satellite systems.
- Provided technical support during exercises, ensuring seamless integration of communication technologies into missions.
- Trained personnel on relevant software applications, increasing proficiency levels across the team.
- Assisted in the planning and execution of field exercises, providing on-site tactical satellite communications expertise to ensure mission success.
- Assisted in troubleshooting network problems, enhancing system uptime and user satisfaction.
- Designed, installed and maintained organization's telephony network.
- Streamlined communication processes by configuring and managing IP telephony devices, including phones, gateways, and servers.
- Enhanced team collaboration with the implementation of new telephony tools and systems, streamlining communication processes.
- Trained junior engineers on VoIP protocols and best practices, fostering team skill development.
- Streamlined VoIP deployment processes, reducing setup time and improving user satisfaction.
- Streamlined processes by creating detailed documentation for VoIP system configuration, maintenance, and troubleshooting procedures.
- Conducted comprehensive testing to validate the functionality and stability of new VoIP deployments before live implementation.
- Configured and maintained VoIP systems to ensure optimal network performance.
- Installed, configured, and loaded keys into encryption devices (KG-175D and KG-250x) with AN/PYQ-10 Simple Key Loader (SKL).
- Assisted in troubleshooting network problems, enhancing system uptime and user satisfaction.
Education
No Degree - Telecommunications
SATCOM Systems OPER-MAINT
Fort Gordon, GA03-2021
High School Diploma -
Pickens High School
Jasper, GA05-2020
Skills
- Network configuration
- Satellite operations
- Routing and Switching
- Teamwork and collaboration
- Problem-solving
- Troubleshooting and repair
- VOIP Configuration
- Excellent communication
- COMSEC
- Cabling and Maintenance
Accomplishments
- Successful deployment and operation of tactical networks in both domestic and global mission settings.
- Recognized by Chief Executive Officer for knowledge regarding communications equipment and operation.
- Recognized by Commanding General for evolvement and leadership of peers and subordinates.
Certification
- CompTIA Security+ SY0-601 (Exp. MAR2027)
Timeline
Satellite Communications System Operator
US Army
03.2021 - 02.2025
Tactical Network Communications Specialist
82nd Airborne Division
03.2021 - 02.2025
No Degree - Telecommunications
SATCOM Systems OPER-MAINT
High School Diploma -
Pickens High School
DUTIES
- Deploying, maintaining, and monitoring of tactical network through various modes of transport (SATCOM, Cellular, Fiber).
- Planning, configuring, managing, operating and repairing LAN/WAN capabilities including point-to-point, satellite connectivity and additions/changes to associated routers, switches and encryption devices (KG-175D & KG250X).
- Monitoring communication network performance, promptly identifying and resolving issues to maintain uninterrupted communication flow.
- Provide training and technical support to team members on the operation and maintenance of communication equipment.
- Maintain accurate records and documentation related to communication operations, including equipment inventory and maintenance logs.
- Demonstrate adaptability and innovation in overcoming communication challenges and evolving operational requirements.
- Proficiency in VMware to operate multiple VM’s to include Tier 2 Router, Switch and Call Manager (CUCM & Sigma REDCOM).
- Troubleshooting LAN/WAN voice, data and transmission networks and evaluate the effect of architectural changes on them.
- Collaborating with external Government and commercial circuit providers to expedite the restoration of circuit changes.
- Properly planning and implementing contingencies and redundancies to provide smooth transition of network capabilities to end users.
- Operation and maintenance of Local Area Networks consisting of Classified and Unclassified systems utilizing Cisco routers and switches, Brocade switches and Paolo Alto Firewalls.