Ethan Lu
Mashpee,MA
Summary
Engineering major at UCONN with a deep passion for robotics. Acquired practical experience in designing and coding competitive robots for tournaments through active participation in the high school robotics club. Demonstrated commitment to exceptional service and strong work ethic through involvement in the family restaurant since 2017, refining customer service skills and gaining valuable industry experience.
Overview
8
8
years of professional experience
Work History
Cashier/Front Desk
Great Wall Restaurant
2017.01 - Current
- Take orders and serve up to 200 clients daily and generate over $3,000 in revenue
- Manage the logistics of packaging and delivering of orders to ensure the food arrives on time to the clients
- Oversee the setup and integration of the online orders and delivery with DoorDash, Uber Eats, Grub Hub and others
- Process Point-Of-Sale transactions including cash and credit cards
- Assist the owners in the creation of the marketing efforts to drive more business.
Cashier/Server
Ice Cream Sandwich
2021.06 - 2022.06
- Greet and serve up to 100 clients daily and generate over $500 in revenue
- Adhere to health and safety guidelines and maintain the store's hygiene to ensure clients' satisfaction
- Operate the cash register to accept cash and credit card payments
- Prepare the store for opening during the morning shift and assist with cleaning for closing during the evening shift.
Education
Mechanical Engineering
University of Connecticut
Storrs, CT2027
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Problem-Solving
- Design development
- Robotics Engineering
Additional information
Chinese Mandarin (Conversational), Python, #1 Robotics Team on the Regional Stage
Leadership Experience
- National Technical Honor Society, Mashpee, MA, Group Leader, Create presentations and convey the importance of technology to people on a local, state and national level, Teach and educate students about the significance of STEM courses, Demonstrate the robots that the Robotics Team built and recruit members to the club, Responsible for calculating and explaining the concept of the gear ratio
- National English Honor Society, Mashpee, MA, Member, Plan and implement activities such as invite speakers and host a book discussion to develop the community of people who are interested in English, Raise awareness of the benefits and significant contributions that English has within a community as well as nationwide, Host fundraising events such as book sale and bake sale to raise funds to promote the importance of English and to provide books to help the underprivileged population
- Robotics Club, Mashpee, MA, Team Leader, Lead a team of 5 members to win the regional Robotics competition and ranked as the #1 team, Compete and travel to 15 competitions yearly for regionals and worlds, Design and build robots to meet proper specifications for the tournaments, Code and program the controller to ensure smooth control of the robots, Recruit and train new members to became familiar with the Robotics Club
Timeline
Cashier/Server
Ice Cream Sandwich
2021.06 - 2022.06
Cashier/Front Desk
Great Wall Restaurant
2017.01 - Current
Mechanical Engineering
University of Connecticut
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