Ethan Lumsdon
Plano,United States
Summary
Five years military experience with a medical background. Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach. Have experience with Heart to Heart Hospice as a manager at their corporate and site level offices. Would love to use my career experience to assist and grow with the USPS.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Business Office Manager
Heart To Heart Hospice
09.2024 - Current
- Resolved financial discrepancies and customer billing issues with timely attention.
- Updated reports, managed accounts, and generated reports for company database.
- Enhanced office operations efficiency by streamlining filing systems and digitizing essential records.
- Improved customer satisfaction by addressing inquiries promptly and resolving issues professionally.
Benefits Manager
Heart To Heart Hospice
10.2023 - 07.2024
- Managed FMLA administration, coordinating leave requests and tracking time off for compliance purposes.
- Improved benefits communication, resulting in increased employee understanding and participation.
- Collaborated with HR colleagues to integrate benefits processes into broader human resources strategy.
- Assisted employees with resolving complex benefit-related issues, providing timely support and guidance.
- Developed and executed annual open enrollment events, ensuring timely updates to employee benefits elections.
- Oversaw open enrollment processes and rollout for the 2024-2025 plan years.
Certified Surgical Technologist
Union Hospital
02.2023 - 03.2023
- Setup operating and surgery rooms by preparing equipment and supplies for upcoming procedures.
- Delivered exemplary assistance and support to surgeons during general, gynecological, orthopedic, neurological, and plastic surgery procedures.
- Created safe operating environments for invasive and non-invasive procedures.
- Controlled bleeding during procedures by applying hemostatic clamps, suture ligatures and electrocautery equipment.
USN Surgical Technologist
Unites States Navy
09.2018 - 07.2022
- Managed operating room setup by cleaning and sterilizing instruments and surfaces, maintaining supply inventories and organizing surgical tools.
- Delivered exemplary assistance and support to surgeons during general, orthopedic, podiatric, and oral maxillo-facial surgery procedures.
- Developed training initiatives on new equipment and procedures to promote highest patient care standards.
- Responsible for over one million dollars of surgical equipment and implants as Orthopedic Lead.
- Maintained high infection control standards.
- Setup operating and surgery rooms by preparing equipment and supplies for upcoming procedures.
- Sterilized instruments and disposed of medical supplies and waste following OSHA guidelines.
- Selected and purchased equipment for surgical procedures.
- Worked with vendors for speedy procurement of services and equipment.
- Maintained specialty equipment, implant and instrumentation inventories.
- Surgical Lead for OMFS procedures.
- Worked in OMFS clinic under four OMFS surgeons.
Hospital Corpsman
United States Navy, USN
10.2017 - 01.2018
- Administered medical care for range of conditions and basic health concerns.
- Learned new skills to better serve patients' needs.
- Kept up with continuing education requirements to maintain certification.
- Provided leadership, delegation and exceptional medical service in high-pressure situations.
- Assisted medical providers in patient care.
Guest Assistant
GameStop
09.2016 - 07.2017
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Collaborated with team members to handle guest requirements from check-in through check-out.
Education
High School Diploma -
Terre Haute South Vigo High School
Terre Haute, IN06.2016
Skills
- Sterile Field Preparation
- Wound Dressing Techniques
- Patient Confidentiality
- Safe Needle Disposal
- HIPAA Proficiency
- Equipment Operation
- Assisting Surgical Team
- Infection Control Protocols
- Aseptic and Sterilization Techniques
- Pre-Surgical Preparation
- Team Player
- Quick Learner
- Performance management
- Benefits administration
- FMLA administration
- Workers compensation
- Benefits program management
- Leave of absence management
- Open enrollment coordination
- Employee communication
- HR information systems
- Teamwork
Accomplishments
- Trained five new surgical technologists.
- Created powerful relationships with surgeons over years of hard work, and learned set up preferences to streamline surgeries for varying surgeons' specific needs.
Certification
- CST - Certified Surgical Technologist
- BLS - Basic Life Support
Awards
- Received the Navy and Marine Corps Achievement Medal for exemplary service during my stationing at Naval Hospital Beaufort.
Timeline
Business Office Manager
Heart To Heart Hospice
09.2024 - Current
Benefits Manager
Heart To Heart Hospice
10.2023 - 07.2024
Certified Surgical Technologist
Union Hospital
02.2023 - 03.2023
USN Surgical Technologist
Unites States Navy
09.2018 - 07.2022
Hospital Corpsman
United States Navy, USN
10.2017 - 01.2018
Guest Assistant
GameStop
09.2016 - 07.2017
- CST - Certified Surgical Technologist
- BLS - Basic Life Support
High School Diploma -
Terre Haute South Vigo High School
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