Ethan Lutz
Townsend,DE
Summary
Dedicated food service professional with strong multitasking and problem-solving skills. Proven ability to enhance customer satisfaction and streamline operations during peak hours.
Resourceful food runner with a solid work ethic and adaptability in high-pressure environments. Skilled in time management and collaboration, contributing to improved workflow efficiency and customer experience.
Offering collaborative and attentive approach, eager to learn and grow in fast-paced food service environment. Contributes ability to quickly grasp new tasks and follow instructions accurately. Ready to use and develop strong organizational and communication skills in an Engineering internship.
Overview
4
4
years of professional experience
Work History
Food Runner
Chesapeake Inn Restaurant
06.2024 - 08.2025
- Delivered food orders efficiently to ensure timely service and customer satisfaction.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Assisted servers by promptly restocking supplies and communicating special requests to kitchen staff.
- Collaborated with team members to streamline food delivery processes, improving workflow efficiency.
- Adapted quickly to changing environments during peak service hours, ensuring smooth operations.
- Participated in training new staff on food delivery protocols and restaurant policies.
- Implemented best practices for safety and hygiene standards in food handling procedures.
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
Food Service Worker
Chick-fil-A
12.2021 - 06.2023
- Prepared and served food items according to quality standards and safety guidelines.
- Operated kitchen equipment including fryers, grills, and ovens to ensure efficient food production.
- Maintained cleanliness of workstations and dining areas, adhering to health regulations.
- Assisted in training new staff on food preparation techniques and customer service protocols.
- Collaborated with team members to streamline operations during peak service hours.
- Provided exceptional customer service, enhancing overall guest experience and satisfaction.
- Resolved customer inquiries and complaints promptly, fostering positive relationships with patrons.
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Education
Bachelor of Science - Engineering Physics
Salisbury University
Salisbury, Maryland, MD05-2027
No Degree - Engineering
Middletown High School
Middletown, DE05-2023
Skills
- Quick learner
- Teamwork and collaboration
- Strong work ethic
- Time management
- Strong teamwork
- Effective multitasking
- Sense of urgency
- Problem-solving
- Heavy lifting
- Valid Driver's license
Timeline
Food Runner
Chesapeake Inn Restaurant
06.2024 - 08.2025
Food Service Worker
Chick-fil-A
12.2021 - 06.2023
Bachelor of Science - Engineering Physics
Salisbury University
No Degree - Engineering
Middletown High School