Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Ethan Lyle

Helena,MT

Summary

Motivated Accounting student with experience in financial operations. Strong skills in data entry and reconciling bank accounts. Proficient in QuickBooks Desktop and Online software as well as Microsoft 365 products. Capable of effective team communication and efficient, detail-orientated workflow.

Overview

4
4
years of professional experience

Work History

Accounting Intern

Mrachek and Popp Associates
Billings, MT
05.2024 - 08.2024
  • Received task assignments and guidance from a 20-year CPA associate.
  • Used QuickBooks Desktop and Online.
  • Prepared bank reconciliations and journal entries to record transactions in the general ledger.
  • Assisted with the month-end closing process, including preparation of accruals, prepaid, and other adjusting entries.
  • Entered deposits, credit card charges, and sales entries to facilitate cash management.
  • Accurately inputted data into general ledgers, under the guidance of the bookkeeper.
  • Used Microsoft productivity software.
  • Participated in training sessions to gain knowledge of new systems or procedures related to the department's activities.

Customer Service Representative

Scheels Sporting Goods
Billings, MT
06.2021 - 08.2023
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints promptly.
  • Resolved complex problems by working with other departments to provide solutions that meet customer needs.
  • Identified areas of improvement in customer service processes and suggested changes accordingly.
  • Developed strong relationships with customers by providing personalized assistance and support.
  • Answered incoming calls and emails, providing frontline customer support or assistance with online product or service sales.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.

Drive-Thru Leader

Panera Bread
Billings, MT
10.2020 - 06.2021
  • Managed daily operations of the drive-thru, including cash handling, customer service and food preparation.
  • Resolved customer complaints in a timely manner while maintaining excellent customer service standards.
  • Utilized point-of-sale systems to process payments from customers quickly and accurately.
  • Provided guidance for team members when dealing with difficult customers or high stress situations.
  • Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
  • Talked pleasantly with customers while taking orders and promoted positive image for business.

Education

Bachelor of Arts - Accounting And Finance

Carroll College
Helena, MT
05-2027

High School Diploma -

Billings West High School
Billings, MT
05-2023

Skills

  • Microsoft Excel expertise
  • Proficient in QuickBooks Online and Desktop
  • Social Media Management
  • Data Entry
  • Quality Control
  • Collaborative Communication Skills
  • Organization
  • Proficient in writing
  • Product Knowledge
  • Inbound and Outbound Calling
  • Customer Relations
  • Process Optimization

Affiliations

I am passionate about exploring the vast natural beauty of Montana. In the spring and summer, I enjoy fly fishing and truck camping across the state, often capturing the stunning landscapes I encounter through photography. When I'm not out exploring the state I often find myself in the gym or training for 5 or 10K's. As for sports, I played competitive soccer throughout my youth, culminating with my high school’s AA team. While I no longer compete, I remain an enthusiastic follower of the sport and regularly support my favorite teams from around the world. I have since picked up golfing and frequently play at Laurel Golf Club. When fall arrives, I look forward to the annual upland bird season, which I share with my father and friends. Additionally, I take every opportunity to pursue and big game hunting in Montana’s expansive high country. Throughout the entire year I also attempt to participate in PRS (Precision Rimfire Shooting) across the state as much as possible. Winter brings a new set of adventures, as I embrace skiing throughout the state, from Bridger Bowl to Whitefish.

Timeline

Accounting Intern

Mrachek and Popp Associates
05.2024 - 08.2024

Customer Service Representative

Scheels Sporting Goods
06.2021 - 08.2023

Drive-Thru Leader

Panera Bread
10.2020 - 06.2021

Bachelor of Arts - Accounting And Finance

Carroll College

High School Diploma -

Billings West High School
Ethan Lyle