Summary
Overview
Work History
Education
Skills
Hobbies and Interests
References
Timeline
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Ethan Lyons

Dana Point,CA

Summary

Dynamic professional with a proven track record at Liv Organic Produce, excelling in inventory management and customer service. Skilled in optimizing logistics processes and building strong vendor relationships, I effectively reduce costs while ensuring timely deliveries. Proficient in data management and committed to enhancing operational efficiency through strategic planning.

Overview

8
8
years of professional experience

Work History

Sales/Logistics Coordinator

Liv Organic Produce
Capistrano Beach, CA
09.2022 - Current
  • Managed inventory levels to ensure timely delivery of goods while minimizing storage costs.
  • Analyzed data to identify cost savings opportunities in the logistics process.
  • Responded quickly to customer inquiries about order status or changes in schedules.
  • Coordinated daily transportation activities including scheduling, routing, tracking and documentation.
  • Provided support in negotiating contracts with third-party providers regarding rates, services offered.
  • Organized and monitored the shipment of products in accordance with customer requirements.
  • Developed strategies to optimize stock levels while ensuring availability when needed.
  • Developed and maintained relationships with vendors, carriers and customers to ensure efficient shipping of goods.
  • Monitored and reported on transportation costs, ensuring adherence to budget constraints.
  • Coordinated daily logistics operations, including shipment scheduling and tracking.

Billing Specialist

GilsonDaub, LLP
San Clemente, CA
01.2022 - 09.2022
  • Performed data import, scanning or manual keying processes to verify invoice accuracy.
  • Contacted insurance providers to verify insurance information and obtain billing authorization.
  • Investigated and resolved issues to maintain billing accuracy.
  • Submitted claims to insurance companies and researched and resolved denials and explanations of benefit rejections.
  • Contacted vendors to follow up on late invoices.
  • Revised orders, finalized invoices and created billing logs.
  • Input data into digital system for recordkeeping.
  • Verified invoice procedures to validate customer contracts and maintain billing communication.
  • Maintained confidentiality on all patient record data.

Cashier

Buffalo Wild Wings
Murrieta, CA
08.2021 - 01.2022
  • Operated cash register, collected payments and provided accurate change.
  • Helped customers find specific products, answered questions and offered product advice.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Scanned customer purchases and supported transactions to streamline sales process.
  • Increased sales by suggesting specific complementary items to customers.

Deli Clerk

Albertsons
Laguna Niguel, CA
05.2017 - 09.2017
  • Used effective customer service skills to satisfy customer needs.
  • Handled deli products as well as supervision of baked goods.
  • Responsible for weighing, packaging and recommending products to customers.
  • Sanitized and kept work areas tidy by cleaning surfaces, equipment and floors, removing trash and maintaining machinery.
  • Organized ingredients and restocked supplies to prepare for busy periods.
  • Completed orders by slicing, weighing, packaging and pricing meats and cheeses.
  • Assessed customer needs, evaluated food allergies and suggested additional menu items as appropriate.
  • Checked signage and pricing to verify accurate displays on counters and in cases.
  • Answered telephone inquiries about available menu items, products and services and delivered appropriate information so customers could make valid choices.

Education

Bachelor of Sciences - Business Administration

Northern Arizona University
01.2021

Skills

  • Customer Service
  • Relationship building
  • Inventory management
  • Attention to detail
  • Transportation management
  • Microsoft Office
  • Working collaboratively
  • Computer skills
  • Data management
  • Billing statement management
  • Supply chain management
  • Quality control
  • Cost monitoring
  • Performance management

Hobbies and Interests

  • Volunteer experience and leadership in an Annual Cystic Fibrosis Fundraising Team (2010-present).
  • Team Captain of TeamEdogg that has fundraised over 10,000 dollars for the Cystic Fibrosis Foundation.

References

References available upon request.

Timeline

Sales/Logistics Coordinator

Liv Organic Produce
09.2022 - Current

Billing Specialist

GilsonDaub, LLP
01.2022 - 09.2022

Cashier

Buffalo Wild Wings
08.2021 - 01.2022

Deli Clerk

Albertsons
05.2017 - 09.2017

Bachelor of Sciences - Business Administration

Northern Arizona University

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