Ethan Massengale
Summary
Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs. Hardworking and punctual Wholesale Associate works in fast-paced, physically-demanding jobs while standing and moving for long hours. Physically fit and diligent with strong commitment to team and business success. Focused on exceeding productivity and service objectives every day. Diligent Wholesale Associate with superior work ethic, friendly demeanor and 3.5 years of experience. Customer-focused employee with commitment to quality assurance. Background includes receiving, inspecting and logging products and maintaining cleanliness of storage areas. Reliable Stocker skilled in carrying over 50 pounds worth of store products. Proficient in interpreting stocking instructions and shelving products accurately. Dedicated worker consistently arrives at work on time with friendly attitude. Brings 10 years of retail experience. Hardworking and reliable Wholesale Associate with strong ability in shipping. Offering forklift with certification and day to day operations of warehouse wholesale operations. Highly organized, proactive and punctual with team-oriented mentality. Ambitious, career-focused job seeker, anxious to obtain an entry-level Wholesale Associate position to help launch career while achieving company goals. Dedicated student interested in applying excellent communication and interpersonal skills to a Wholesale Associate role. Experienced in data entry and handling money. Adds value to any organization in need of great collaboration, interpersonal and multitasking abilities. Meets tight deadlines.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Wholesale Associate
Muscle & Strength LLC.
Columbia, SC
09.2021 - Current
- Resolved customer complaints promptly and professionally.
- Performed regular cycle counts to ensure accuracy of inventory records.
- Maintained accurate records of inventory levels and transactions.
- Managed stock levels by transferring goods between warehouses when necessary.
- Operated forklifts, pallet jacks, and other material handling equipment safely and responsibly.
- Organized warehouse shelves, racks, and bins in accordance with company standards.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Packed and unpacked items, checking breakables before stocking on shelves.
- Demonstrated great teamwork skills with staff members involved in production and transport.
- Operated forklift and pallet jack to transport heavy loads.
- Read orders to obtain item numbers and located merchandise in bins or on shelves.
- Packed products into designated boxes, taking care to protect items from damage or shifting during transport.
- Packaged items with appropriate materials to prevent damage during shipping.
- Read orders to verify attributes and quantities of merchandise.
Team Member
Firehouse Subs
Lexington, S.C.
2019 - 2021
- Contributed to team success by completing jobs quickly and accurately.
- Maintained productive, efficient approach to all tasks.
- Instructed junior team members on protocols and procedures of each station to maximize contributions.
- Took on additional job duties during unexpected backlog, resulting in meeting project target date.
- Kept work areas clean, organized and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Trained new team members by relaying information on company procedures and safety requirements.
- Worked different stations to provide optimal coverage and meet production goals.
- Maintained order accuracy and customer satisfaction by double-checking packing labels while packaging products.
Sales Associate
Sears Hometown & Outlet Stores Inc.
Lexington, S.C.
2019 - 2019
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to effectively build rapport and lasting relationships.
- Maintained records related to sales, returns and inventory availability.
- Worked alongside retail representatives to enhance product presentations and advertising collateral.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Solved customer challenges by offering relevant products and services.
- Increased sales by offering advice on purchases and promoting additional products.
- Processed product returns and assisted customers with other selections.
- Completed orders and organized product deliveries to meet customer timetables.
- Achieved perfect attendance and on-time record.
- Maintained customer satisfaction while handling product returns quickly and professionally.
- Provided positive first impressions to welcome existing, new and potential customers.
Manager
Little Caesars Pizza
Lexington, S.C.
2016 - 2018
- Developed and maintained relationships with customers and suppliers through account development.
- Established and updated work schedules to account for changing staff levels and expected workloads.
- Maximized performance by monitoring daily activities and mentoring team members.
- Onboarded new employees, including training, mentoring and new hire documentation.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Cross-trained existing employees to maximize team agility and performance.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Approved regular payroll submissions for employees.
Education
GED -
Whiteknoll High School
Lexington, S.C.2018
Skills
- Fluent in English
- Cash Handling
- Training and mentoring
- Adaptability
- Basic math
- Customer Service
- Complaint resolution
- Shipping Coordination
- Warehouse Operations
- Stock Control
- Shipping and Receiving
- Loading and Unloading
- Quality Control
- Order Fulfillment
- Records Updating
- Excellent Communication
- Heavy Lifting
- Inventory Monitoring
- Quick Learner
- Attention to Detail
- Interpersonal Skills
- Data Entry
- Product Labeling
- Team Building
- Boxing and Labeling
- RF Scanning Devices
- Shipment Processing
Certification
- Forklift Certification
- Pallet Jack Certified
References
References available upon request.
Timeline
Wholesale Associate
Muscle & Strength LLC.
09.2021 - Current
Team Member
Firehouse Subs
2019 - 2021
Sales Associate
Sears Hometown & Outlet Stores Inc.
2019 - 2019
Manager
Little Caesars Pizza
2016 - 2018
GED -
Whiteknoll High School
- Forklift Certification
- Pallet Jack Certified
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