Ethan Merriweather
Indianapolis,IN
Summary
An exceptionally motivated worker, who does not back down from a challenge. 3+ years of experience in high paced sale atmospheres. Experience in a leadership position. Ball State University Graduate, Former Division 1 athlete.
Overview
8
8
years of professional experience
Work History
College Football Player
Ball State Football
05.2017 - 08.2021
- Enhanced personal athletic performance through rigorous training sessions and dedicated practice.
- Participated in community outreach events on behalf of the team, fostering positive relationships between the college and local residents.
- Maintained academic eligibility by meeting or exceeding GPA requirements set forth by the school and NCAA regulations throughout my collegiate career.
- Strengthened communication among teammates with regular goal-setting meetings and open discussions.
Logistics Coordinator
Total Quality Logistics Inc.
11.2021 - 12.2023
- Tracked orders and notified customers of status or potential delays.
- Trained new employees on logistics procedures, promoting a consistent approach across the team.
- Collaborated with sales and customer service teams to address client concerns and expedite orders when necessary.
- Ensured compliance with industry regulations, reducing the risk of fines or penalties.
- Adapted quickly to unexpected disruptions in the supply chain, developing contingency plans to minimize negative impacts on business operations.
- Developed relationships with key vendors, securing preferential treatment in pricing and terms negotiation.
- Coordinated emergency logistics responses, ensuring rapid delivery of critical supplies during unexpected events.
- Facilitated cross-department collaboration to address and resolve logistical hurdles efficiently.
- Negotiated contracts with freight carriers to lower transportation costs without compromising service quality.
- Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints.
Operations Manager
GO Destination Services
04.2024 - Current
- Directed initiatives to improve work environment, company culture or overall business strategy.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
- Reduced turnaround time for project completion through effective resource allocation and team management.
- Reported issues to higher management with great detail.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Developed and maintained relationships with external vendors and suppliers.
Education
Bachelor of Business Administration - Business Management
Ball State University
Muncie, IN05-2020
Skills
- Team leadership
- Operational efficiency
- Decision-making
- Performance monitoring
- Client relationships
- Project leadership
- Quality assurance controls
- Operations management
- Customer service
Languages
English
Native or Bilingual
Timeline
Operations Manager
GO Destination Services
04.2024 - Current
Logistics Coordinator
Total Quality Logistics Inc.
11.2021 - 12.2023
College Football Player
Ball State Football
05.2017 - 08.2021
Bachelor of Business Administration - Business Management
Ball State University
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