Ethan Miller
Panama City Beach,FL
Summary
Dynamic professional with proven expertise in customer service and chemical handling, honed at Whistle Express Carwash and Culvers Franchising System. Excelled in team leadership, resolving customer complaints with a positive outcome, and enhancing team performance through effective training. Demonstrates strong communication skills and adaptability, ensuring high-quality service delivery and customer satisfaction.
Overview
4
4
years of professional experience
Work History
Carwash Attendant
Whistle Express Carwash
03.2023 - Current
- Greeted customers and assessed needs to recommend suitable car wash services.
- Developed strong time-management skills by managing multiple tasks simultaneously without sacrificing service quality.
- Demonstrated attention to detail while performing various tasks such as prepping cars, operating machinery, and applying cleaning solutions.
Cashier Team Lead
Culvers Franchising System
10.2020 - 05.2023
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
- Trained team members on cash register operation and cash handling.
Education
Diploma -
J.R. Arnold High School
Panama City Beach, FL05.2024
Skills
- Flexible Work Schedule
- Strong Communication Skills
- Teamwork and contribution
- Customer Service
- Chemical handling knowledge
- Reliability and punctuality
Timeline
Carwash Attendant
Whistle Express Carwash
03.2023 - Current
Cashier Team Lead
Culvers Franchising System
10.2020 - 05.2023
Diploma -
J.R. Arnold High School
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