Ethan Miller
Roosevelt,UT
Summary
Dynamic Shift Manager at Arby's Restaurant with a proven track record in enhancing customer satisfaction and team performance. Skilled in employee training and quality assurance, I fostered a positive work environment and improved operational efficiency, contributing to increased sales revenue while effectively managing cash handling and decision-making processes.
Possessing hands-on, problem-solving mindset and positive attitude. Demonstrates understanding of automotive systems and diagnostics, coupled with skills in basic tool usage and vehicle maintenance. Capable of ensuring vehicle safety and efficiency through diligent and precise work.
Offering strong candidate for automotive repair with eagerness to learn and grow in dynamic environment. Brings understanding of mechanical principles and ability to quickly grasp and apply new concepts. Ready to use and develop diagnostic skills and tool proficiency in Desired Position role.
Knowledgeable Desired Position with solid background in automotive maintenance and repair. Skilled in diagnosing complex mechanical issues and implementing effective solutions to ensure vehicle safety and performance. Demonstrated proficiency in using diagnostic tools and performing routine maintenance tasks like oil changes, brake repairs, and engine overhauls.
Reliable, energetic Mechanic with passion for hands-on work. Identifies issues early and comes up with cost-effective solutions for client and business. Highly versatile and experienced with latest technology and advancements in Type industry.
Hardworking Mechanic skilled in resolving mechanical issues on diverse vehicles through troubleshooting and diagnostics. Successful at adapting to new procedures, makes, and models.
Experienced with suspension system diagnostics and repairs, ensuring vehicles operate at peak performance. Utilizes advanced troubleshooting techniques to identify and resolve issues efficiently. Knowledge of industry-standard tools and procedures guarantees high-quality outcomes and customer satisfaction.
Overview
3
3
years of professional experience
Work History
Shift Manager
Arbys Resturant
01.2024 - Current
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Promoted a positive work environment through open communication and constructive feedback.
- Kept employees operating productively and working on task to meet business and customer needs.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
- Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Exercised composure under pressure and in escalated customer service scenarios.
- Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
- Handled emergency situations with a calm demeanor, ensuring the safety of both customers and employees during critical incidents.
- Adhered to company standards and compliance requirements for operations and cleanliness of areas.
- Ensured strict adherence to safety guidelines, reducing workplace accidents and incidents significantly over time.
- Provided ongoing coaching to team members in order to drive continuous improvement in their performance levels consistently over time.
- Contributed to increased sales revenue by motivating staff to achieve individual and team goals consistently.
- Maximized profitability by monitoring labor costs closely, optimizing staff deployment based on expected customer traffic patterns.
Cook
Rockies Place
08.2023 - 04.2024
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
- Communicated closely with servers to fully understand special orders for customers.
Shop Hand
Tjs Tire Pros
08.2022 - 10.2022
- Maintained a clean and organized shop floor, ensuring safety standards were upheld at all times.
- Performed routine equipment maintenance, prolonging the lifespan of tools and machinery.
- Assisted team members with various tasks, contributing to a positive work environment and increased productivity.
- Used hand trucks and forklifts to load, unload, and transport items.
- Constructed and dismantled components and gathered materials for repairs, maintenance, and new installations.
- Supported current production needs by moving items between equipment, conveyors, and staging areas.
- Participated in training sessions, enhancing personal skills and contributing to culture of continuous improvement.
- Enhanced shop safety by maintaining clean and organized workspace, reducing potential hazards.
Education
Union High School
Roosevelt, UT2025
Skills
- Cash handling
- Decision-making
- Customer service focus
- Employee training
- Team development
- Relationship building
- Quality assurance
- Documentation and reporting
Timeline
Shift Manager
Arbys Resturant
01.2024 - Current
Cook
Rockies Place
08.2023 - 04.2024
Shop Hand
Tjs Tire Pros
08.2022 - 10.2022
Union High School
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