Ethan Moore
Elkin,NC
Summary
Reliable and upbeat Sales Associate successful at promoting customer loyalty, satisfaction, and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment, and processing. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
8
8
years of professional experience
Work History
Foreman
RW Eagle Construction
03.2022 - Current
- Inspected completed work to verify quality standards and compliance with criteria.
- Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.
- Handled issues with relative ease by implementing best practices and applying critical thinking skills to find best solutions.
- Reviewed project details to specify correct materials and equipment for job sites.
- Interacted with employees to demonstrate high standards and mitigate issues effectively.
- Established clear priorities and production quality standards.
- Verified completed projects met approved time, quality, and cost estimates.
- Scheduled job assignments for staff to monitor progress and performance.
- Addressed issues with employees and customers to manage healthy conflict resolutions.
- Inspected equipment and tools used for safe operation.
Installer
Garner Construction
07.2020 - 02.2022
- Operated tools, equipment, and machinery according to safety standards.
- Laid out materials and system components to prepare for installation.
- Communicated quickly and accurately with supervisors about problematic sites, missed installations or other issues.
- Developed and maintained professional relationships with customers and vendors to promote loyalty and referrals.
- Worked with diverse types of weather and ground conditions.
- Loaded and unloaded materials and equipment onto and off construction sites.
- Helped with door and window installations.
- Operated forklifts and boom lifts to complete various tasks.
Sales Associate
Mountain View Hardware
05.2017 - 06.2018
- Installed Smart Starts for product display
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Created inviting environment for customers by maintaining store organization and cleanliness.
RCA
United States Postal Service
08.2015 - 06.2018
- Delivered mail and packages to customers on prescribed route while processing check submissions, money orders, and stamp purchases in field.
- Sorted mail according to order of address appearance for easy access in field.
- Distributed items on time and to correct locations for punctual, professional mail services.
- Secured and properly stored packages for delivery to eliminate damage risks.
- Resolved complaints calmly and professionally to maintain customer satisfaction.
- Followed safety protocols and regulations while driving, upholding professional service reputation.
- Directly interacted with customers to deliver mail, packages, and ordered goods.
- Employed GPS and other navigational tools to find shortest routes to locations.
Sales Associate
67 Hardware
08.2015 - 05.2017
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Engaged with customers to effectively build rapport and lasting relationships.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Managed efficient cash register operations.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Education
No Degree - Adult And Continuing Education
Wilkes Community College
Wilkesboro, NCHigh School Diploma -
Moore Academy
Jonesville, NC05.2015
No Degree - Bible - Missions Emphasis
Cherry Grove Baptist Bible College
Moravian Falls, NCSkills
- Project Leadership
- Work Planning and Prioritization
- Employee Training
- Product Promotions
- Problem-Solving
- Effective Communication
- Teamwork and Collaboration
- Sales Development
- Customer Needs Assessment
- Inventory Control
Languages
Spanish
Limited Working
Timeline
Foreman
RW Eagle Construction
03.2022 - Current
Installer
Garner Construction
07.2020 - 02.2022
Sales Associate
Mountain View Hardware
05.2017 - 06.2018
RCA
United States Postal Service
08.2015 - 06.2018
Sales Associate
67 Hardware
08.2015 - 05.2017
No Degree - Adult And Continuing Education
Wilkes Community College
High School Diploma -
Moore Academy
No Degree - Bible - Missions Emphasis
Cherry Grove Baptist Bible College
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