Ethan Moran
Greenville
Summary
Data Analyst I at Independent Bank with hands-on experience developing, maintaining, and optimizing SQL-based solutions and Tableau reports for business units across the organization. I specialize in translating business requirements into efficient queries, dashboards, and reports that support decision-making and operational efficiency. With a strong foundation in database querying, report writing, and performance troubleshooting, I am seeking to grow into a DBA role.
Overview
9
9
years of professional experience
Work History
Data Analyst 1
Independent Bank
07.2023 - Current
- Designed SQL Queries for report creation and process improvement
- Developed dashboards utilizing Tableau to visualize key performance indicators.
- Collaborated with cross-functional teams to enhance data collection processes.
- Worked in a Data Analytics driven team environment to improve banking efficiencies
- Worked in the Data Warehouse environment as well as our in house software called IRIS to create and produce Data Warehouse Jobs/Procedures.
Shift Leader
Wesco Inc.
05.2021 - Current
- Delegate tasks, communicate expectations, and direct workflows to improve performance.
- Oversee training of new employees to ensure proper understanding of procedures and guidelines as well as making sure new employees feel comfortable and welcomed in the company.
- Lead by example by assessing customer needs and issuing complementary services to drive customer loyalty.
- Facilitate the job performance review process with employees to ensure growth in the company as well as employee growth through goal setting and achievement.
- Handle escalated complaints with swift acknowledgement, expert conflict-resolution and creative problem-solving to ensure customer satisfaction while maintaining a positive atmosphere for other customers and employees.
Sales Associate
Wesco Inc.
08.2017 - 05.2021
- Used POS system to scan customer purchases, calculate prices and process transactions while maintaining a friendly and inviting attitude.
- Welcomed customers and offered quick assistance to handle individual needs.
- Completed essential chores such as sweeping, mopping, cleaning of bathrooms, and taking out garbage to provide a clean atmosphere for customers and employees.
Education
Bachelor of Science - Computer Information Systems
Ferris State University
Big Rapids, MI08-2023
Associate of Applied Science - Computer Support Technology
Montcalm Community College
Sidney, MI05-2019
Skills
- SQL (Microsoft SQL Server)
- Tableau
- Ability to learn and adapt
- Team and leadership
- Problem solving
- Computer hardware
- Time management
- Customer service
Accomplishments
- Helped Independent Bank convert our old iVue reporting system into Data Warehouse and Tableau reporting so that we could phase out iVue.
- Helped with the Decision Lender 4 upgrade and learning process at Independent Bank.
- Currently helping in our migration from UKG to Dayforce at Independent Bank.
- Currently helping to support our Merger with Highpoint Community Bank at Independent Bank.
Timeline
Data Analyst 1
Independent Bank
07.2023 - Current
Shift Leader
Wesco Inc.
05.2021 - Current
Sales Associate
Wesco Inc.
08.2017 - 05.2021
Associate of Applied Science - Computer Support Technology
Montcalm Community College
Bachelor of Science - Computer Information Systems
Ferris State University
ACADEMIC EXPERIENCE
- Java API, specifically through the IntelliJ IDE.
- SQL (Microsoft SQL Server).
- Database diagramming and development using entity-relationship diagrams, use-case diagrams, and dataflow-diagrams.
- Computer hardware knowledge from previous Computer Support Technology degree.
- Project management knowledge including some basic knowledge of microsoft project.
- Agile methodology, specifically the SCRUM framework.
- HTML/CSS, JavaScript and PHP.
- Android Application Developement through the use of android studio and Java.