
Customer-focused professional offering strong background in hospitality. Stays on top of fast-paced work by diligently completing assignments and looks for opportunities to help others. Keeps strict compliance with health and safety requirements.
In my current role, I capture high-quality images of donated items to support online sales and marketing initiatives. I collaborate with team members to plan and execute efficient and visually consistent photography sessions that highlight each item’s unique features. I also edit and retouch images to enhance clarity, color balance, and overall presentation, ensuring all photos meet brand standards and elevate the customer experience
As the Bell Captain at the Marriott Downtown Austin, TX, I lead the bell services team to deliver exceptional guest service and ensure a seamless arrival and departure experience. I oversee luggage handling, valet services, and transportation requests, maintaining a strong focus on efficiency and guest satisfaction. I manage team schedules, train staff on service standards, and handle guest inquiries and special requests. Additionally, I collaborate with other departments to support events, group check-ins, and VIP accommodations. My leadership and organizational skills contribute to creating a welcoming atmosphere that enhances the overall guest experience.
At Arlo Grey, a celebrated bar and restaurant founded by Top Chef winner Kristen Kish, I contributed to blending French and Italian culinary sophistication with the comforting flavors of Texas. Known for its beautifully crafted cocktails and extensive wine list, Arlo Grey offered me the opportunity to work in a modern, elegant atmosphere that emphasized seasonal ingredients and diverse tastes. I helped create memorable dining experiences with impeccable service and stunning lakeside views of Lady Bird Lake.
In this dual-concept venue, I experimented with blending upscale cocktail culture and specialty coffee craftsmanship. My role involved expertly brewing coffee and crafting creative cocktails, contributing to the lively atmosphere and contemporary ambiance that attracted Austin’s trendsetters. This experience allowed me to hone my skills in fast-paced bar environments, excel in creating innovative cocktails, and provide exceptional customer service, ensuring memorable interactions. I am eager to apply my passion and expertise in a new setting, continuing to contribute to the vibrant culture and specialty coffee craft that Codependent Coffee and Cocktails embodies.
Time Out Market, located in Fenway, is a bustling food hall that offers a curated selection of food, drink, and culture, attracting a diverse and energetic crowd. Bartenders here must excel at crafting creative cocktails, pouring a wide selection of beers and wines, and engaging with guests to enhance their dining experience. The environment demands efficiency, adaptability, and teamwork, as bartenders navigate high-volume service while maintaining quality and consistency.
As a Food and Beverage Supervisor at Hyatt Place in Marlborough, MA, I oversaw daily operations, ensuring smooth service and compliance with Hyatt’s high standards. I managed and trained team members to deliver exceptional guest experiences while fostering a positive work environment. My responsibilities included inventory management, cost control, and coordinating with other departments to ensure successful events. I consistently upheld health and safety regulations, achieving excellent inspection results. Additionally, I resolved guest concerns promptly, demonstrating strong problem-solving and customer service skills.