Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
References
Timeline
Generic

Ethan Nawaz

Norman,OK

Summary

I am a self-driven, goal-oriented, and dedicated finance major looking to obtain an internship in investment banking and high finance to prepare myself to thrive in this career field. My work experience so far has focused on high customer satisfaction and creating positive customer experiences. I am a detail-oriented team player with strong organizational skills. I have the ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Facility Operations Team Member

Life Time Fitness Inc.
10.2022 - Current
  • Maintains indoor and outdoor club cleanliness and safety by performing daily maintenance tasks
  • Washes, folds, and stocks member towels and ensures the locker rooms are neat, and orderly
  • Ensures the usage of locker room consumables, cleaning products, and chemicals follow the amount prearranged by the department budget
  • Responds to member inquiries regarding Life Time products, services, policies and procedures

Customer Service Associate

Walgreens
06.2023 - Current
  • Provides customers with courteous, friendly, fast, and efficient service
  • Recommends items for sale to customer and recommends trade-up and/or companion items
  • Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed
  • Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader
  • Implements Company asset protection procedures to identify and minimize profit loss
  • Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products)
  • Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed
  • Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs
  • Has working knowledge of store systems and store equipment
  • Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products
  • Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store)
  • Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance
  • Complies with all company policies and procedures; maintains respectful relationships with coworkers
  • Completes special assignments and other tasks as assigned

Education

High School Diploma -

Piedmont High School
Piedmont, Oklahoma
05.2022

No Degree - Finance

Oklahoma State University - Oklahoma City
Oklahoma City, OK
05.2026

No Degree - Finance

University of Oklahoma
Norman, OK
05.2026

Skills

  • Exceptional Communicator
  • Customer Complaint Resolution
  • Monetary Transactions
  • Customer Service
  • Speaking Clearly
  • Problem Resolution
  • Guest Services
  • Inbound and Outbound Calling
  • End Cap Placement
  • Complaint Escalation
  • Safety Regulations
  • Calm and Professional Under Pressure
  • Understanding Customer Needs
  • Cash Register Systems

Accomplishments

  • Achieved a black belt in martial arts by completing the necessary tasks with accuracy and efficiency
  • Recognized as employee of the month at Life Time

Certification

  • CPR certified

References

  • References provided on request

Timeline

Customer Service Associate

Walgreens
06.2023 - Current

Facility Operations Team Member

Life Time Fitness Inc.
10.2022 - Current

High School Diploma -

Piedmont High School

No Degree - Finance

Oklahoma State University - Oklahoma City

No Degree - Finance

University of Oklahoma
Ethan Nawaz