Hardworking people leader with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
6
6
years of professional experience
Work History
Product Operations Lead
Lululemon Athletica
Torrance, CA
10.2021 - Current
Developed and executed comprehensive product strategy, aligning business objectives with customer needs and market trends, resulting in a 17% increase in revenue.
Mentored and developed a high-performing product operations team, resulting in improved employee engagement and a 40% increase in operations efficiency.
Successfully led product operations for an 8 million dollar store, ensuring efficient and streamlined processes across the entire product lifecycle.
Law Enforcement Explorer
Torrance Police Department
Torrance, CA
10.2018 - 01.2019
Actively participated in law enforcement training programs, gaining hands-on experience in various aspects of law enforcement operations.
Demonstrated proficiency in basic law enforcement techniques, such as traffic control, crowd management, and crime scene preservation.
Collaborated with fellow Explorers in simulated scenarios to practice teamwork, decision-making, and effective communication in law enforcement contexts.
Education
Bachelor of Science - Computer Science
Arizona State University
Tempe, AZ
Bachelor of Science - Physics
Arizona State University
Tempe, AZ
Skills
Leadership
Inventory Management
Compliance and Safety
Budgeting and Financial Management
Languages
Portuguese
Limited
Korean
Elementary
Affiliations
Brazilian Jiu-Jistu Blue Belt
Volunteer with Team Rubicon
Indoor Rock-Climbing
Accomplishments
2nd in Class for Physical & Academic Achievement at the South Bay Regional Law Enforcement Explorer Academy