Summary
Overview
Work History
Education
Skills
Contact
Timeline
Generic

Ethan Nguyen

Cape Coral,FL

Summary

Focused bank teller with experience in banking environments. Skilled in counting and packaging money, keeping an accurate drawer and building positive customer relationships. Excellent skills in financial planning, data entry, and financial services. Looking to furthermore a career in the financial field at your company.

Overview

5
5
years of professional experience

Work History

Bank Teller

Fifth Third Bank
04.2022 - Current
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Processing bank transaction for customers including deposits, loan payments, cash withdrawals, and amending financial situations.
  • Accurately maintained records of each transaction and ensured all documentation and paperwork was in place and within compliance.

ASSISTANT MANAGER

Lee Day Spa
05.2021 - 03.2022
  • Provide front end customer service, scheduling staff work hours, book clientele appointments, day to day accounting transactions, review inventory and replenish stock, resolve customer's issues
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

PORTER

BMW/Pinnacle Automotive
10.2021 - 02.2022
  • Pleasantly greeted customers and asked open-ended questions to
    better determine needs.
  • Kept new and used vehicle lots neat and orderly and moved cars as
    directed by general manager in accordance with dealership display
    standards.
  • Inspected interior and exterior of vehicles for cleanliness and
    accurately identified imperfections outside vehicle standards.
  • Informed customers of service specials, completion times and service
    expenses to provide exemplary customer service.
  • Escalated incidents to next level to remain compliant with company's
    standards and procedures.
  • Handled customer issues with confidence, using complex problem
    solving to provide effective resolution.
  • Suggested add-on services that would be helpful to customers and
    improve bottom line.

SALES ASSOCIATE

Footlocker
01.2020 - 09.2021
  • Engaged with customers to effectively build rapport and lasting
    relationships.
  • Developed, marketed and sold full range of products and support
    services.
  • Organized racks and shelves to maintain store visual appeal, engage
    customers and promote specific merchandise.
  • Educated associates on market trends and stayed up-to-date on
    forecasts
  • Maintained inventory and stock room
  • 90/90/90 club: > 90% on emailed receipts, >90% fulfilled orders,
    >90% on 7+ customer survey result scores/week

MATERIAL HANDLER

Lee Memorial Hospital
02.2021 - 06.2021
  • Performed cycle counts and inventory control, packed items for shipment, prepared orders, checked inventory, followed orders precisely

FULFILLMENT TEAM MEMBER

Target
10.2019 - 02.2020
  • Kept storage areas organized and secure, performed cycle counts and inventory control, packed items for shipment, prepared orders, checked inventory, followed orders precisely

SALES ASSOCIATE

Zumiez
10.2018 - 02.2019
  • Engaged with customers, developed, marketed and sold products, organized racks and shelves, educated associates on market trends, maintained inventory and stock room

Education

No Degree - Accounting And Business Management

Florida SouthWestern State College
Fort Myers, FL

Skills

  • Cash Handling
  • Data Inputting
  • Exceptional Customer Service skill
  • Multi-tasking skills
  • Financial Transactions
  • Product and Services in sales
  • Relationship building
  • Banking Software Familiarity

Contact

  • NORTH FORT MYERS HIGH SCHOOL, North Fort Myers, FL, High School Diploma, 01/2019
  • FLORIDA SOUTHWESTERN STATE COLLEGE, Fort Myers, FL, Accounting And Business Management

Timeline

Bank Teller

Fifth Third Bank
04.2022 - Current

PORTER

BMW/Pinnacle Automotive
10.2021 - 02.2022

ASSISTANT MANAGER

Lee Day Spa
05.2021 - 03.2022

MATERIAL HANDLER

Lee Memorial Hospital
02.2021 - 06.2021

SALES ASSOCIATE

Footlocker
01.2020 - 09.2021

FULFILLMENT TEAM MEMBER

Target
10.2019 - 02.2020

SALES ASSOCIATE

Zumiez
10.2018 - 02.2019

No Degree - Accounting And Business Management

Florida SouthWestern State College

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