Ethan Noah Nanstiel
Windermere
Summary
● Manage day-to-day factory operations, ensuring efficiency and productivity.
● Oversee production schedules, ensuring deadlines are met without compromising quality.
● Ensure machinery and equipment are maintained and functioning properly.
● Lead, train, and supervise staff across departments, including production, sales, and customer service.
● Monitor employee performance and provide constructive feedback and development opportunities.
Overview
9
9
years of professional experience
Work History
Operations Manager
Classic Screen Printing
05.2016 - Current
- Manage day-to-day factory operations, ensuring efficiency and productivity
- Oversee production schedules, ensuring deadlines are met without compromising quality
- Ensure machinery and equipment are maintained and functioning properly
- Lead, train, and supervise staff across departments, including production, sales, and customer service
- Resolve conflicts and foster a collaborative, positive work environment
- Monitor employee performance and provide constructive feedback and development opportunities
- Implement and enforce quality standards for all screen printing and embroidery products
- Review orders before production to minimize errors and ensure customer satisfaction
- Communicate with clients to ensure their needs and expectations are met
- Address and resolve customer complaints or concerns promptly
- Work with sales teams to develop pricing strategies and promotional
Server
Hawkers Asian Street Food
04.2021 - 05.2022
- Company Overview: Windermere
- Welcomed customers and their families to the restaurant
- Took care of customers' food and drink orders
- Collaborated with the kitchen and bar staff for prompt and correct delivery of orders
- Memorized the menu and wine list and made recommendations such as appetizers and specialty wines
- Delivered a memorable dining experience by resolving all customer meal issues in a timely manner
- Assisted with pre-bussing and setting up tables with utensils and glassware
- Cleared food and drinks and kept table area neat and clean
- Windermere
Server
Olive Garden
01.2021 - 04.2021
- Welcomed customers and their families to the restaurant
- Took care of customers' food and drink orders
- Collaborated with the kitchen and bar staff for prompt and correct delivery of orders
- Memorized the menu and wine list and made recommendations such as appetizers and specialty wines
- Delivered a memorable dining experience by resolving all customer meal issues in a timely manner
- Cleared leftovers and kept table area neat and clean
Front Desk/Club Janitor Associate
LA Fitness Signature Club
08.2019 - 01.2021
- Oversee cleaning duties throughout the club and work with the utilities staff for equipment repair; manage inventory and place supply orders; provide towels in restrooms and in gym area
- Greet customers as they checked in; verified membership; answer phones
- Assist with training new employees
- Responsible for opening and closing procedures of the club
- Provide daily customer service to the members in assisting with answering questions regarding workout schedules
Server
Keke's Breakfast Café
01.2019 - 08.2020
- Greeted customers and their families
- Pre-bussed tables and set up tables with utensils and glassware
- Explained the breakfast/lunch options and daily specials and made recommendations
- Stay updated on current menu choices, specialties and menu changes
- Maintained cleanliness of table and cleared leftover items
Front of the House Associate
Panda Express
09.2018 - 12.2018
- Provided customer service and assisted with food orders at front of the house and drive-thru
- Excellent cashier experience dealing with cash and credit cards
- Responsible for banking out my fund at end of shift
Server
Marco Anthony's Italian Restaurant
01.2016 - 07.2016
- Greeted customers as they entered the restaurant and seated them at their table of choice
- Explained the menu options and specials and made recommendations
- Assisted with wine recommendations and good pairings with certain meals
- Stay updated on current menu choices, specialties and menu changes
- Maintained cleanliness of table and cleared leftover items
Education
Information Technology -
University of Central Florida
03.2025
Associates Degree - General Studies
Valencia Community College
01.2022
High School -
Bishop Moore Catholic High School
01.2019
Skills
- Technical support
- Team collaboration
- Customer service
- Problem solving
- Team leadership
- Microsoft Office
- Client relationships
- Interpersonal communication
- Workflow optimization
- Knowledge of point -of-sale (POS)
- In-depth knowledge of wines and different cuisines
Timeline
Server
Hawkers Asian Street Food
04.2021 - 05.2022
Server
Olive Garden
01.2021 - 04.2021
Front Desk/Club Janitor Associate
LA Fitness Signature Club
08.2019 - 01.2021
Server
Keke's Breakfast Café
01.2019 - 08.2020
Front of the House Associate
Panda Express
09.2018 - 12.2018
Operations Manager
Classic Screen Printing
05.2016 - Current
Server
Marco Anthony's Italian Restaurant
01.2016 - 07.2016
Associates Degree - General Studies
Valencia Community College
High School -
Bishop Moore Catholic High School
Information Technology -
University of Central Florida
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