Ethan J. Palmer

• Assist all RWS team members with;

Medical concerns, Scheduling, Human Resource support, Housing, transportation.

• Lead orientation and trainings; introducing new team members.
• Support recruitment team with hiring and onboarding.
• Manage off-site housing.
• Coach and observe staff production and attendance habits.
• Execute and update weekly pay roll, attendance and recognition trackers.
• Conduct housing inspections.
• Submit housing maintenance requests.
• Support hiring and terminations
• Develop a rapport with on site park management team.
• Created corrective actions based on trends.
• Responded to information requests from superiors, providing specific documentation.
• Presented performance and productivity reports.
• Conducted employee observations and documented findings.
• Motivated and evaluated personnel for performance improvement and goal achievement.
• Supported accident investigations and prepared related paperwork.
• Guided employees on understanding and meeting changing customer needs and expectations.
• Improved morale and management communication by using employee recognition and rewards practices.
• Creat and distribute procedures for park policies
• Resolved challenges associated with RWS team members.
• Coordinate bus schedules and Ubers for arrival and departure to and from work.

• Observe, coach and role model customer-centric selling behaviors consistent with the brands standards at all times.
• Require and champion use of selling technology to support a seamless customer experience.
• Supervised critical budget implementations, employee reviews, training and scheduling.
• Motivated and led team members to work together to achieve targets.
• Managed and trained staff to carry out operational duties with high productivity and accuracy.
• Met business targets with newly implemented operations strategies.
• #1 and or #2 lease in BLM women's ready to wear department. (Flagship)
• Over 9 million in store sales
• over 200 clients in B-connected
• 50+ BLM TOL clients
• Built and maintained loyal, long-term customer relationships through effective account management.
• Managed inventory levels and conducted corrective action planning to minimize long-term costs.
• Developed and implemented purchasing policies and procedures.
• Analyzed market trends to identify cost savings opportunities.
• Negotiated contracts with suppliers for the purchase of materials, equipment, and services.
• Evaluated supplier performance to ensure compliance with contractual agreements.

• Developed and implemented operational procedures to ensure quality standards are met.
• Monitored and improved efficiency of processes, team performance, and customer service.
• Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
• Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
• Recruited, hired and trained crew members on application of projects, customer relations and customer service.
• Built strong operational teams to meet process and production demands.
• Oversaw financial management, budget management, accounting and payroll activities.
• Connected with clients and developed strategies to achieve sales and customer service goals.

• Managed daily inbound truck operations team of 20+
• Loaded and unloaded packages from loading dock to trucks.
• Operated forklifts, lift gates and pallet jacks with focus on safety and efficiency.
• Moved items from central storage room to shelves for customer purchase.
• Monitored work areas for cleanliness and functionality and removed obstacles for safety.
• Replenished inventory with focus on addressing customer needs.
• Received deliveries, scanned packages and updated orders in internal database.
• Assisted customers by locating items and loading heavy purchases in vehicles.
• Moved and rebuilt shelves, racks and displays to increase visibility of merchandise.