Summary
Overview
Work History
Skills
Accomplishments
Tools Technologies
Education & Certifications
Timeline
Generic
Ethan Palmieri

Ethan Palmieri

Port Saint Lucie

Summary

QA Software Manager with 25 years of experience in leading quality assurance teams within Agile and DevOps frameworks. Expertise in implementing AI-driven code review and automation testing tools to enhance software quality and reduce time-to-market. Demonstrated success in mentoring teams, executing strategic testing initiatives, and promoting continuous improvement. Skilled in collaborating with cross-functional teams to align QA strategies with business goals and providing data-driven insights for executive decision-making.

Overview

22
22
years of professional experience

Work History

QA Manager

The Learning Experience
Deerfield Beach
03.2020 - Current
  • Lead a team of four QA engineers, managing hiring, onboarding, and performance reviews; implemented a career ladder to improve retention and growth.
  • Designed and implemented a self-healing Playwright automation framework, reducing flaky test failures by over 30%, and cutting regression execution time from 12 hours to 7 hours.
  • Integrated automated smoke and regression suites into GitHub Actions and Azure DevOps CI/CD pipelines, achieving over 95% build reliability before production deployment.
  • Defined and enforced release readiness gates (pass rates, defect leakage thresholds), reducing post-release hotfixes by 25%–35%.
  • Partnered with product and engineering leadership to adopt shift-left practices, increasing unit and integration test coverage by 20% and catching defects earlier.
  • Built real-time KPI dashboards (test coverage, bug escape rate, lead time for changes), and presented them to executives for data-driven release decisions.
  • I drove cross-functional root cause analysis sessions, cutting repeat defects by 40% over two quarters.

QA Manager

Treetop Commons
02.2010 - 03.2020
  • Spearheaded test automation for API & microservices, building Postman collections and CI integrations, cutting manual regression efforts by 50%.
  • Developed front-end automation using Cypress, covering high-value user journeys and freeing up manual testers for exploratory testing.
  • Led performance & scalability testing (JMeter), identifying bottlenecks that improved response times by 15–20% under peak load.
  • Worked directly with Product Owners to clarify requirements and design testability criteria, reducing QA turnaround time by 30%.
  • Mentored junior QA engineers, introduced peer review process for test scripts, improving coverage quality and maintainability.

QA Lead / QA Engineer

Innuity
02.2004 - 02.2010
  • Owned end-to-end QA for new releases, including environment setup, test planning, smoke/regression execution, and sign-off.
  • Coordinated with developers to identify and resolve blocking defects early, improving on-time release delivery rate by 20%.
  • Supported quarterly PCI compliance audits by ensuring test evidence, logs, and documentation were complete and auditable.
  • Designed reusable UFT One regression suite, cutting cycle time from several days to
  • Established defect triage meetings with cross-functional teams, improving defect prioritization and reducing backlog churn.

Skills

  • Process improvement strategies
  • Regulatory compliance
  • Test automation management
  • Selenium and UFT One
  • Cypress and Playwright
  • Continuous integration with Jenkins
  • Version control with GitHub
  • Azure DevOps expertise
  • Agile methodologies
  • Python and Java programming
  • JavaScript and SQL proficiency
  • Performance testing with JMeter
  • Test case design and execution
  • Defect management and tracking
  • Cross-functional collaboration skills
  • Release planning and coordination
  • KPI analysis and reporting
  • Team leadership and mentoring
  • Test strategy development
  • Quality metrics monitoring

Accomplishments

  • Strategic QA Leadership and Team Development
  • Code Review & Test Automation
  • Process Optimization for Faster and More Reliable Release Cycles
  • QA Process Improvements and Best Practices Implementation
  • Executive-Level Communication and Stakeholder Collaboration
  • Predictive Analytics in Software Testing
  • Release Reporting, Data-Driven QA Strategies, and KPI Tracking
  • Risk Management and Defect Prevention Strategies

Tools Technologies

Codium AI, SonarQube, Deep Code, Selenium, UFT One, Cypress, Playwright, Jenkins, GitHub Actions, Azure DevOps, JIRA, Power BI, Grafana, Python, Java, JavaScript, SQL, JMeter, OWASP ZAP, Postman

Education & Certifications

  • Bachelor’s Degree, Computer Science
  • Certified Scrum Master (CSM) and/or ISTQB Advanced Level.
  • AI in Software Testing Certification (if applicable).

Timeline

QA Manager

The Learning Experience
03.2020 - Current

QA Manager

Treetop Commons
02.2010 - 03.2020

QA Lead / QA Engineer

Innuity
02.2004 - 02.2010

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Ethan Palmieri