Ethan Palombo
East Providence
Summary
Dynamic Sales Associate with a proven track record at Dollar Tree, recognized for exceptional customer service and cash handling accuracy. Skilled in fostering customer loyalty and strategically merchandising products to enhance sales. Known for superb time management and a professional demeanor, consistently prioritizing customer engagement to drive positive shopping experiences.
Overview
3
3
years of professional experience
Work History
Sales Associate
Dollar Tree
03.2023 - Current
- Engaged with customers to effectively build rapport and lasting relationships.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Answered customer questions about sizing, accessories, and merchandise care.
- Helped customers locate products and checked store system for merchandise at other sites.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Managed returns, exchanges and refunds in accordance with store policy.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Prioritized helping customers over completing other routine tasks in store.
Sales Associate
Dollar General
01.2022 - 07.2022
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Performed cash, card, and check transactions to complete customer purchases.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Education
No Degree - Computer Science
Southern New Hampshire University
Hooksett, NH12-2025
No Degree - Communications
Roger Williams University
Bristol, RI12-2021
High School Diploma -
East Providence High School
East Providence, RI06-2021
Skills
- Flexible schedule
- Cash handling accuracy
- Problem-solving skills
- Superb time management
- Professional demeanor
- Customer engagement
- Exceptional customer service
- Exchange coordination
- Reliable and punctual
- Strategic planning
- Task prioritization
- Cash handling
- Written and oral communication skills
Timeline
Sales Associate
Dollar Tree
03.2023 - Current
Sales Associate
Dollar General
01.2022 - 07.2022
No Degree - Computer Science
Southern New Hampshire University
No Degree - Communications
Roger Williams University
High School Diploma -
East Providence High School
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