Ethan Payne
Farmington
Summary
Responsible professional experienced in coordinating behavioral support for clients. Strong history of maintaining accurate documentation and daily reports, helping clients and assisting with daily programming.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Behavioral Health Technician
Clifton Springs Hospital and Clinic
05.2023 - Current
- Provided direct patient care and support in behavioral health settings.
- Documented behavioral incidents to keep accurate records.
- Established and maintained professional working relationships with clients, staff and public.
- Maintained client and employee areas in good working order and with adequate supplies.
- Responded promptly to any emergency situations that may arise within the facility.
Emergency Department Technician
Geneva General Hospital
09.2024 - 09.2025
- Assisted with resuscitation, CPR, and emergency airway procedures.
- Provided patient care under supervision in a fast-paced emergency department.
- Monitored vital signs and reported changes to healthcare professionals.
- Prepared and stocked medical supplies for efficient operations
- Documented patient information accurately in electronic health records systems.
- Answered call lights promptly to provide comfort measures or assistance with basic needs such as toileting needs.
Emergency Department Technician
Rochester General Hospital
09.2022 - 01.2023
- Provided patient care under supervision in a fast-paced emergency department.
- Monitored vital signs and reported changes to healthcare professionals.
- Prepared and stocked medical supplies for efficient operations.
- Transported patients safely within the facility as needed.
- Documented patient information accurately in electronic health records systems.
Parts Sales Manager
AutoZone
07.2019 - 09.2022
- Managed parts inventory to ensure availability and accuracy.
- Trained team members on product knowledge and sales techniques.
- Assisted customers in selecting appropriate auto parts for their needs.
- Implemented training programs for new staff on systems and procedures
- Conducted complimentary battery checks, testing and wiper installations.
- Resolved customer complaints promptly and efficiently.
CNA
FF Thompson Hospital
06.2022 - 08.2022
- Assisted nurses with patient care tasks and daily living activities.
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained a clean and safe environment for all patients and staff.
- Documented patient information accurately in electronic health records.
- Assisted with mobility and transfers of patients to prevent falls and injuries.
Moonlighter Customer Service Representative
Uhaul Moving And Storage
09.2021 - 01.2022
- Assisted customers with rental reservations and storage inquiries.
- Educated customers on self-storage options and rental policies.
- Processed payments and managed cash handling procedures.
- Collaborated with team members to ensure efficient operations.
- Answered customer inquiries and provided accurate information regarding products and services.
Lot Attendant
Hoselton Auto Mall
02.2020 - 12.2020
- Organized vehicle inventory for optimal accessibility and presentation.
- Assisted customers with vehicle inquiries and directed them to sales staff.
- Maintained cleanliness of the lot and ensured a welcoming environment.
- Coordinated vehicle movement on the lot for efficient use of space.
- Collaborated with service department to prepare vehicles for delivery to customers.
- Managed key control system to track vehicle access securely.
Crew Member
Byrne Dairy
10.2019 - 02.2020
- Prepared food items according to quality and safety standards.
- Operated kitchen equipment efficiently during peak hours.
- Collaborated with team members to ensure smooth operations.
- Followed cash handling procedures accurately during transactions.
Package Handler
FedEx:Ground
03.2019 - 10.2019
- Sorted packages by size and destination for efficient processing.
- Operated conveyor systems to move packages through sorting areas.
- Loaded and unloaded freight trucks following safety protocols.
- Maintained cleanliness and organization of work areas daily.
- Collaborated with team members to ensure timely package handling.
- Inspected packages for damage before processing and shipping.
- Assisted new employees in learning package handling procedures effectively.
Member Service Representative
Bjs Wholesales Club
10.2017 - 07.2019
- Assisted members with inquiries and resolved service issues promptly.
- Processed membership applications and maintained accurate member records.
- Supported front-end operations by managing checkout lines efficiently.
- Trained new staff on customer service protocols and company policies.
- Handled cash transactions accurately at the register while maintaining security procedures.
- Greeted customers in a friendly and professional manner.
- Helped members resolve account problems and navigate internal systems to handle routine needs.
- Answered member questions about products and services.
Front End Cashier
Walmart
07.2017 - 10.2017
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with inquiries and resolved issues promptly.
- Maintained cleanliness and organization of checkout area throughout shifts.
- Collaborated with team members to ensure smooth operation during peak hours.
- Handled cash and credit transactions accurately while following security protocols.
Jr Sandwich Making Artist
Subway
03.2017 - 07.2017
- Maintained a clean and organized workspace.
- Maintained inventory.
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Crew Member
McDonald's
03.2016 - 03.2017
- Assisted customers with orders and provided excellent service.
- Collaborated with team members to ensure smooth operations.
- Followed cash handling procedures accurately during transactions.
- Resolved customer complaints quickly and professionally.
- Stocked supplies and organized inventory for easy access.
Education
High School Diploma -
Victor Senior High
Victor, NY06-2019
Skills
- Crisis intervention
- Team collaboration
- Time management
- Customer service
- Emergency response
- Rounds management
- Mental health support
- Data collection
- ADL support
Certification
- Certified Nurses Assistant, Certified in New York, Pennsylvania, Indiana, Florida.
Timeline
Emergency Department Technician
Geneva General Hospital
09.2024 - 09.2025
Behavioral Health Technician
Clifton Springs Hospital and Clinic
05.2023 - Current
Emergency Department Technician
Rochester General Hospital
09.2022 - 01.2023
CNA
FF Thompson Hospital
06.2022 - 08.2022
Moonlighter Customer Service Representative
Uhaul Moving And Storage
09.2021 - 01.2022
Lot Attendant
Hoselton Auto Mall
02.2020 - 12.2020
Crew Member
Byrne Dairy
10.2019 - 02.2020
Parts Sales Manager
AutoZone
07.2019 - 09.2022
Package Handler
FedEx:Ground
03.2019 - 10.2019
Member Service Representative
Bjs Wholesales Club
10.2017 - 07.2019
Front End Cashier
Walmart
07.2017 - 10.2017
Jr Sandwich Making Artist
Subway
03.2017 - 07.2017
Crew Member
McDonald's
03.2016 - 03.2017
High School Diploma -
Victor Senior High
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