Highly motivated professional with 7 years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients. Comfortable working and coordinating a team environment as well as working independently. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals. I understand my age can be deceiving but at every job I've had, I've proved that I can handle the task at hand and give an exceptional outcome. Please allow me to prove my worth with your company so we can build together.
Overview
7
7
years of professional experience
Work History
Forklift Operator
DHL Supply Chain
Mooresville, IN
05.2023 - 04.2024
Assisted in the loading and unloading of goods from trucks, containers and railcars using forklift.
Daily use of the forklift, clamp, and reach truck.
Inspection of all product and trailers for quality assurance.
Daily use of an electronic scanner to receive product.
Responsible for making the trailer inspection form and the truck drivers paperwork matches to what was unloaded.
Unloading was my primary task, but if we were slow I would move departments to order pick, pack the product, pallet put aways, and other tasks to boost the warehouses efficiency.
Business Owner/Operator
Quality Freight Service LLC.
Mooresville, IN
02.2021 - 04.2023
Made financial and logistics decisions in best interest of company.
Consulted with potential clients to determine how company could best meet needs.
Assessed quality and approved work before releasing to clients.
Kept records for production, inventory, income and expenses.
Determined pricing for products or services based on costs and competition.
Interviewed, trained, supervised and fired employees.
Managed operations budgeting, accounts payable and accounts receivable and payroll.
Promoted business on social media platforms to maximize brand identity and generate revenue.
Resolved issues quickly through meticulous research and quick decision-making.
Experience with forklifts, slip machines, clamps, reach trucks, and pallet jacks.
The building I operate out of is SWS Re-Distribution Company in Brownsburg, IN for reference. Phone number 317-214-4595.
Shift Leader
American Freight Service LLC.
Franklin, IN
11.2018 - 03.2021
Supervised and led employees to maintain productivity and customer service levels.
Delegated tasks to employees and monitored activities and task completion.
Handled escalated customer concerns and emergencies in absence of manager or supervisor.
Checked orders for quality and completeness.
Upheld company standards and compliance requirements for operations.
Complied with company safety procedures, policies and regulations to promote safe working environment.
Mentored and coached staff by giving employees suggestions and feedback to improve job performance.
Positioned skilled staff in key areas throughout shift to optimize department productivity.
Coached team members to increase productivity and reduce workplace accidents.
Managed daily workflow and scheduled staff for adequate coverage.
Evaluated employee performance, delivering individualized feedback and praise.
Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
Oversaw quality control to identify inconsistencies and malfunctions.
Used a forklift, slip machine, and clamp machine daily.
Responsible for making sure that each costumer has paid before being released.
Working with food and Safe Quality Food regulations.
Manager
Arby's
Mooresville, IN
11.2016 - 11.2018
Monitored staff performance and addressed issues.
Enforced customer service standards and resolved customer problems to uphold quality service.
Trained employees on additional job positions to maintain coverage of roles.
Exercised good judgment and decision-making in escalating concerns and resolving issues.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
I worked here in high school until I turned 18 and could get a warehouse job. American Freight Service hired me from Arbys when their supervisor walked in and saw me working hard, he offered me a job.
First Line Manager / Team Leader at DHL Supply Chain / Geodis Contract LogisticsFirst Line Manager / Team Leader at DHL Supply Chain / Geodis Contract Logistics