Summary
Overview
Work History
Education
Skills
Timeline
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Ethan Peters

Ethan Peters

Army Soldier
San Jose,CA

Summary

Dynamic professional with a strong background in team leadership and customer service, honed as an Infantryman in the U.S. Army and a Server at Smoking Pig BBQ. Proven ability to multitask and enhance customer satisfaction through effective communication and relationship building, while maintaining high standards of service and operational efficiency.

Overview

8
8
years of professional experience

Work History

Infantryman

U.S. Army
01.2022 - 06.2025

Served as an infantry rifleman, supporting and leading other soldiers and the mission while working in a stressful environment.

Server/cashier

Smoking Pig BBQ
10.2017 - 12.2021
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.

Education

Associate In Child Education - Child Development

De Anza College
Cupertino, CA

Skills

  • Team leadership
  • Assessing risks
  • Teamwork and loyalty
  • First aid proficiency
  • Equipment management
  • Maintaining equipment
  • Briefing leadership
  • Enemy engagement
  • Physical fitness
  • Vehicle maintenance
  • Personnel mentoring
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Problem-solving abilities
  • Attention to detail
  • Multitasking
  • Excellent communication
  • Organizational skills
  • Active listening
  • Adaptability and flexibility
  • Relationship building

Timeline

Infantryman

U.S. Army
01.2022 - 06.2025

Server/cashier

Smoking Pig BBQ
10.2017 - 12.2021

Associate In Child Education - Child Development

De Anza College