Summary
Overview
Work History
Education
Skills
References
Affiliations
Accomplishments
Timeline
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Ethan Powell

Douglasville,GA

Summary

Growing up, I've come to the realization that I enjoy caring for others' needs and enjoying everyday interactions with everyone. Whether it be assisting them, giving helpful information, or just showing leadership in different scenarios, coming into customer service was my best decision. Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities.

Overview

3
3
years of professional experience

Work History

Quality Control

Stitch Fix
Douglasville, GA
02.2023 - Current
  • Checking packages for any damages or stains, keeping our outfits' quality up to par, neat and neatly folded
  • Keeping a clean area while working and helping out my fellow team with any questions they may have
  • Making sure each fix is properly placed in the correct box to be shipped to the customer

Full time Support Team Member

Macys
Douglasville, GA
08.2022 - 01.2023
  • Problem solving skills; making sure the customer's experience runs smoothly
  • Recovery and keeping the store tidy
  • Asking our fellow coworkers what they need help with, whether it be information or help on a physical task
  • Communication amongst every department through our theatro devices
  • Friendly customer service 24/7!

Title Processor

Hyundai Capital
Smyrna, GA
12.2021 - 07.2022
  • As a Title Clerk, I was responsible for the processing of all car deals for Hyundai Capital
  • The tasks given to me include but are not limited to verifying costs for the accounting department, including the costs of reconditioning and equipment add-ons, and handles the legal transfer of documents for the Department of Motor Vehicles

Education

High School Diploma -

Robert S Alexander High School
01.2018

Skills

  • Communication
  • Active Listening
  • Computer Literate
  • Leadership
  • Empathy
  • Time Management
  • Pet sitter & Animal care
  • Quality control understanding
  • Data Entry
  • Paperwork Processing
  • Data Collection
  • Complaint resolution

References

Renee Bowman, Manager / Creative Director, Macys, (678) - 334- 9664, Renee.cole@macys.com

Affiliations

  • Kappa League Alumni
  • Food safe Certified

Accomplishments

  • Perfect Attendance

Timeline

Quality Control

Stitch Fix
02.2023 - Current

Full time Support Team Member

Macys
08.2022 - 01.2023

Title Processor

Hyundai Capital
12.2021 - 07.2022

High School Diploma -

Robert S Alexander High School
Ethan Powell