Proven Mobile Expert with a track record of enhancing customer satisfaction at AT&T Mobility through expert advice on mobile devices and plans. Demonstrates strong verbal communication and customer service skills, ensuring positive experiences. Known for a positive attitude and ability to resolve complaints swiftly, significantly improving team performance and customer relationships.
My Main job was to help customers who came in with questions or problems with their phones. I would help set up accounts and add lines or remove lines from their accounts. I would help set up new phones and help wipe out the old phones. I would keep the store clean and the shelves stocked
I worked inside Walmart selling phones to customers who walked by. I would help set up accounts and would help call customer support to get billing problems taken care of. I would help with phone related problems and any issues they run into.