Ethan Pruett
Palm Springs,CA
Summary
Certified Business Systems/Information Security Analyst with extensive experience in Identity Access Management, application development, and system implementation. Demonstrated expertise in planning, directing, and executing complex technical projects. Proven track record of driving continuous improvement and delivering high-quality results.
Overview
23
23
years of professional experience
Work History
AVP, Senior Tech Ops Analyst
Wells Fargo
06.2016 - Current
- Orchestrated migration to new Identity Access Management solution by facilitating planning and requirements gathering
- Developed Role Based Access Management Birthright Roles, Derived and Elective access
- Provided training to Lines of Business to streamline new employee onboarding and transfers access management
- Provided actionable feedback to enhance the onboarding process and improve overall efficiency
- Managed change requests and maintained comprehensive documentation for designated projects.
Lead Information Security Analyst
EMCOR Facilities Services
10.2014 - 06.2016
- Analyzed complex business problems and collaborated with stakeholders to implement solutions
- Spearheaded the rollout of a centralized Time management program, ensuring effective change management
- Developed and executed system testing procedures, maintaining meticulous documentation.
Technical Analyst/Systems Admin
GlobalMed Telemedicine
03.2013 - 10.2014
- Implemented and managed HIPAA Information Security Identity Management practices
- Coordinated with cross-functional teams to ensure seamless software implementation and support
- Developed training curriculum and conducted sessions for new employees on various applications.
Software Support Engineer
Informative Graphics
06.2012 - 01.2013
- Managed Identity Access Management for cross-platform applications, optimizing user experience
- Analyzed customer product usage and provided recommendations for enhancement
- Facilitated product upgrades and conducted training sessions for both internal and external stakeholders.
Technology Support Specialist/Programmer Analyst
Boys and Girls Clubs of America, National Headquarters
07.2007 - 06.2012
- Provided application support and maintenance for grant-sponsored websites and online applications
- Designed, coded, tested, and maintained web applications, ensuring functionality and usability
- Coordinated with vendors for application development, testing, and ongoing support.
Network Services Analyst III
Ricoh Americas Corporation
01.2005 - 07.2007
- Administered Active Directory setup and management for customers
- Provided remote network and server support, ensuring service level agreements were met
- Delivered end-user support for network configuration, connectivity issues, and application support.
Technical Support Manager
Northern California Carpenters Regional Council
12.2001 - 08.2005
- Developed and implemented technology plans for 30 offices, managing infrastructure and IT systems
- Established technical service level agreements and managed the software development lifecycle for custom solutions
- Led the project management of a web-based Financial Services application and implemented asset management practices.
Education
Network -
New Horizons
San Francisco, CACTT -
New Horizons
San Francisco, CASecurity -
New Horizons
San Francisco, CASkills
- Microsoft Certified System Administrator: MCSA
- Microsoft Certified Trainer: MCT
- Adobe Connect: Training and end-user support
- MS SharePoint: Development and end-user support
Timeline
AVP, Senior Tech Ops Analyst
Wells Fargo
06.2016 - Current
Lead Information Security Analyst
EMCOR Facilities Services
10.2014 - 06.2016
Technical Analyst/Systems Admin
GlobalMed Telemedicine
03.2013 - 10.2014
Software Support Engineer
Informative Graphics
06.2012 - 01.2013
Technology Support Specialist/Programmer Analyst
Boys and Girls Clubs of America, National Headquarters
07.2007 - 06.2012
Network Services Analyst III
Ricoh Americas Corporation
01.2005 - 07.2007
Technical Support Manager
Northern California Carpenters Regional Council
12.2001 - 08.2005
Network -
New Horizons
CTT -
New Horizons
Security -
New Horizons
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