Summary
Overview
Work History
Skills
Timeline
Generic

ETHAN PULLIAM

Lakeland,FL

Summary

* Hardworking server with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.

*Hardworking Stagehand with expertise in technical setup and set construction. Exemplary physical stamina and lift capacity of up to Number pounds. Team player with excellent listening and communication skills.

Overview

8
8
years of professional experience

Work History

Stagehand

Show Services
10.2023 - Current
  • Collaborated with stage managers, directors, and other team members to create visually appealing and functional stage environments.
  • Enhanced stage production quality by efficiently setting up and breaking down sets, lighting, and sound equipment.
  • Stored, loaded and unloaded set pieces and technical equipment for daily performances.
  • Contributed to the successful execution of various shows by maintaining a safe and clean backstage area.
  • Worked with stage technicians set up and calibrate lighting, microphones and recording equipment.
  • Demonstrated flexibility in adapting responsibilities as needed due to unexpected circumstances or last-minute changes before showtime.

Stagehand

Legacy Media
10.2023 - Current
  • Collaborated with stage managers, directors, and other team members to create visually appealing and functional stage environments.
  • Demonstrated flexibility in adapting responsibilities as needed due to unexpected circumstances or last-minute changes before showtime.
  • Worked with stage technicians set up and calibrate lighting, microphones and recording equipment.

Guest Service Captain

Townepark
01.2023 - Current
  • Promoted high level of guest satisfaction through genuine, enthusiastic and friendly interactions.
  • Welcomed large volume of guests and improved overall customer service.
  • Created exceptional customer service by delivering safe, seamless and prompt parking experiences.
  • Coordinated team of valets handling car parking needs for regular guests and special event parking.

Server

Sushi Masa
01.2024 - 03.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Independent Contractor

Rhett’s Hauling
07.2023 - 10.2023
  • Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
  • Developed and maintained strong working relationships with clients, leading to repeat business and referrals.

Server

Cheesecake Factory, Orlando
07.2021 - 12.2022
  • Provided exceptional service to high volume of daily customers.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Trained new employees on restaurant procedures and plating techniques.

Valet Parking Attendant

Universal Studios
08.2019 - 04.2020
  • Greeted guests, explained valet procedures and answered questions to drive satisfaction and repeat business.
  • Drove vehicles to parking area, secured vehicles and returned tag and keys to key booth.
  • Created exceptional customer service by delivering safe, seamless and prompt parking experiences.
  • Provided customer service and information, answered questions and gave directions.

Server

Hard Rock Cafe
03.2018 - 12.2019
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.

STOCK ASSOCIATE, MANAGER

Hollister co
11.2017 - 09.2018
  • Was a brand rep /, I'm familiar with the stock room and I know how to talk to people good at customer service
  • Assigned, prioritized and delegated tasks and responsibility to departmental employees
  • Delegated tasks, freeing up time to focus on higher-value activities
  • Analyzed and resolved quality and customer service issues, recommending system improvements.

Server

Bahama Breeze
01.2017 - 02.2018
  • Served food and beverages to patrons and confirmed complete orders.
  • Explained menu items, describing ingredients and cooking methods upon request.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Presented menus and answered questions regarding items.

Skills

  • Team Leadership
  • Problem-Solving
  • Cleaning and Sanitizing
  • Customer Service
  • POS Systems
  • Teamwork and Collaboration
  • High-Volume Dining
  • Relationship Building
  • Staff Training

    • Stage Setup

    Stage Assistance

    Load-in and load-out

    Set lighting

    Audiovisual equipment

    Lighting Design

    Special Effects

    Attention to Detail

    Detail Oriented

    Creative Strategies

Timeline

Server

Sushi Masa
01.2024 - 03.2024

Stagehand

Show Services
10.2023 - Current

Stagehand

Legacy Media
10.2023 - Current

Independent Contractor

Rhett’s Hauling
07.2023 - 10.2023

Guest Service Captain

Townepark
01.2023 - Current

Server

Cheesecake Factory, Orlando
07.2021 - 12.2022

Valet Parking Attendant

Universal Studios
08.2019 - 04.2020

Server

Hard Rock Cafe
03.2018 - 12.2019

STOCK ASSOCIATE, MANAGER

Hollister co
11.2017 - 09.2018

Server

Bahama Breeze
01.2017 - 02.2018

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ETHAN PULLIAM