Ethan Qualls

* Drilling Support & Utility Locating: Located precise drill points and operated
excavation machinery to expose drill heads, facilitating pipe pullback to final
placement.
* Safety & Compliance: Utilized a hydrovac system for safe identification of
underground utilities (electrical, gas, power, internet lines) and maintained strict
compliance with safety regulations.
* Equipment Operations: Performed routine maintenance on machinery, reducing
equipment malfunctions and increasing operational uptime. Operated forklifts,
pallet jacks, and hand tools efficiently.
* Logistics & Inventory: Managed inventory transport to the shop and handled
material loading/unloading, ensuring readiness for future jobs.

* Safety & Compliance
o Maintained a clean and organized workspace, ensuring compliance with
safety regulations and reducing potential accidents.
o Adhered to diligent work ethics and attention to detail, consistently
meeting production quotas.
* Team Collaboration: Assisted with training new employees on safety protocols
and equipment usage, fostering a collaborative and efficient team environment.

* Teamwork & Communication
o Collaborated effectively with team members and supervisors, fostering
smooth communication and enhancing overall operational efficiency.
* Problem-Solving & Adaptability
o Demonstrated versatility by quickly learning new tasks and responsibilities
as required by project demands.
o Showcased exceptional problem-solving skills to minimize downtime and
keep projects on track during unexpected challenges.

* Tool Proficiency & Quality Control

o Used hand tools skillfully to complete tasks accurately and efficiently,
minimizing material waste.
o Conducted regular quality checks to maintain high product and project
standards.

* Drilling Support & Utility Locating: Located precise drill points and operated
excavation machinery to expose drill heads, facilitating pipe pullback to final
placement.
* Safety & Compliance: Utilized a hydrovac system for safe identification of
underground utilities (electrical, gas, power, internet lines) and maintained strict
compliance with safety regulations.
* Equipment Operations: Performed routine maintenance on machinery, reducing
equipment malfunctions and increasing operational uptime. Operated forklifts,
pallet jacks, and hand tools efficiently.
* Logistics & Inventory: Managed inventory transport to the shop and handled
material loading/unloading, ensuring readiness for future jobs.
* Team Collaboration: Assisted with training new employees on safety protocols
and equipment usage, fostering a collaborative and efficient team environment.

* Hands-on Technical Proficiency Assembled and configured computer systems
from components, demonstrating a strong grasp of hardware integration and
functionality.
* System Installation & Configuration Installed, configured, and optimized
various operating systems (e.g., Windows), troubleshooting and resolving
installation issues to ensure robust performance.
* Hardware and Software Troubleshooting Systematically troubleshot and
resolved complex hardware and software issues, enhancing system
performance, reliability, and user satisfaction.
* Network Maintenance Actively participated in network setup and ongoing
maintenance, contributing to consistent and reliable connectivity for all users.
* Technical Support and Training Delivered effective technical support for
diverse applications, resolving user inquiries promptly. Trained new employees
on established IT protocols and best practices.
* Documentation and Monitoring Documented procedures and solutions for
efficient knowledge sharing and monitored system performance to identify and
implement areas for improvement.
* Device Management Maintained office PCs, networks, and mobile devices,
including the setup of PCs, projectors, and microphones for video conferencing
rooms.
* Network Infrastructure Established, repaired, and optimized network
infrastructure through proper installation of wiring, cabling, and devices.
* Remote Support & Preventive Maintenance Provided efficient remote technical
support when possible and conducted regular preventive maintenance on
hardware equipment, extending asset lifespan.
* Peripheral Device Repair Performed troubleshooting and repairs on peripheral
devices, including printers, scanners, and routers.
* Software Deployment Managed system-wide operating system and software
deployments, including related upgrades and problem resolution.

* Skilled at working independently and collaboratively in a team environment.

* Ensured high standards of cleanliness and organization across customer-facing
areas, including maintaining spotless restrooms and consistently restocking
beverage stations and snack displays.
* Managed the efficient retrieval, cleaning, and sanitizing of all used carts, ensuring
prompt availability for incoming customers and contributing to seamless store
operations.
* Organized shopping carts efficiently to enhance customer experience and
streamline operations.
* Assisted customers in locating items, providing exceptional service to promote
satisfaction.
* Trained new staff on proper cart handling techniques and customer service
expectations.
* Implemented strategies to optimize cart retrieval processes, reducing wait times
for customers.
* Conducted routine inspections of carts for maintenance needs, ensuring
operational readiness at all times.

* Delivered exceptional customer service to golfers, ensuring a positive experience on the course.

* Monitored inventory levels of equipment and supplies, reporting needs to management promptly.