Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
References
Timeline
Generic

Ethan Ramirez

Amston,CT

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Outgoing art student pursuing flexible part-time employment with weekend and evening shift options.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Kitchen Manager

Tim's Bistro
Colchester, CT
05.2022 - Current
  • Assisted restaurant owners with pricing by providing ingredient costs and portioning information.
  • Evaluated employee performance through observation of work habits, attitude toward customers and adherence to company policies.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
  • Reviewed vendor invoices for accuracy before authorizing payment transactions.
  • Developed and implemented kitchen policies, procedures and quality standards.
  • Inspected equipment regularly to identify necessary repairs or replacements.
  • Trained new employees to perform duties.
  • Developed and implemented strategies to enhance team performance, improve processes and boost results.
  • Coached staff on strategies to enhance performance and improve customer relations.
  • Resolved customer complaints in a timely manner while maintaining a positive attitude towards guests at all times.

Overnight Stocker

Big Y
Marlborough, CT
06.2020 - 07.2021
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.
  • Reported any suspicious activity or theft immediately to supervisors.
  • Assisted customers with product, promotion and policy information.
  • Built displays for special promotions, sales events and seasonal items as directed by supervisor.
  • Responded quickly to emergency situations during night shifts.
  • Demonstrated great teamwork skills with staff members involved in production and transport.

IT Support Specialist

Colebrook Village
Herbon, CT
01.2019 - 04.2020
  • Installed software applications as requested by customers.
  • Read technical manuals, conferred with users or conducted computer diagnostics to investigate and resolve problems.
  • Used proactive monitoring procedures and tools to identify problem prevention opportunities.
  • Troubleshot hardware issues and worked with service providers to facilitate repairs for end users.
  • Assisted customer in understanding products, components and systems using technical demonstration.
  • Assisted customers with various types of technical issues via email, live chat and telephone.
  • Performed regular maintenance checks on computer hardware components.

Education

Associate of Arts - Digital Arts

Manchester Community College
Manchester, CT

Skills

  • Problem-Solving
  • Customer Service
  • Inventory Management
  • Workflow Planning

Affiliations

  • Owner of Self-run graphic sticker shop
  • Contemporary 2D animator

Accomplishments

  • Published author featured in a poetry anthology

Certification

  • CPR certified

References

References available upon request.

Timeline

Kitchen Manager

Tim's Bistro
05.2022 - Current

Overnight Stocker

Big Y
06.2020 - 07.2021

IT Support Specialist

Colebrook Village
01.2019 - 04.2020

Associate of Arts - Digital Arts

Manchester Community College
Ethan Ramirez