Ethan R. Billings
Summary
Dynamic professional with extensive experience in event coordination and facility management at Saint Joseph's University. Proven track record in enhancing guest satisfaction and operational efficiency through effective team collaboration and budget planning. Recognized for leadership in training staff and executing high-profile athletic events, ensuring seamless operations and exceptional experiences.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Assistant Director of Athletic Facilities, Event Management and Equipment
Saint Joseph's University
Philadelphia
08.2025 - Current
- Assists in managing athletic facilities, overseeing equipment inventory, and coordinating athletic events while also leading the training and supervision of interns. Ensures facilities are maintained, events run smoothly, and safety protocols are followed.
- Supports facility improvements and collaborates with staff and teams to enhance athletic operations while managing and maintaining collegiate athletic equipment, staffing schedules, and departmental budgets to meet operational demands.
- Works as the primary point of contact for men's and women's cross country and track and field, baseball, and women's soccer.
Guest Experience Representative and Event Operations
Miami Dolphins and Hard Rock Stadium
Miami
06.2024 - 06.2025
- Assess and address guest needs and concerns promptly to enhance satisfaction and loyalty during stadium events while ensuring the highest standards of guest experience for all attendees.
- Contributed to the successful execution of high-profile events such as Miami Dolphins home games, Dolphins training camp, COPA Soccer games, and concerts.
- Recognized for employee performance.
Facilities and Event Operations Student Employee
The University of Miami
Coral Gables
10.2024 - 05.2025
- Collaborating with teams to strategically plan and execute a variety of athletic events, ensuring alignment with the University's mission and objectives, providing seamless event operations at a Division I level.
- Providing a pivotal role in the scoring, timing, and setup for swimming, basketball, and golf events. My responsibilities encompass logistical tasks while supporting managerial functions.
Athletic Department Employee
St. John Fisher University
Rochester
09.2022 - 05.2024
- Responsible for coordinating logistics, enhancing participant and spectator experiences, and ensuring the successful operation of events while executing game day competitions.
Tournament Operations Intern
The Ripken Experience
Myrtle Beach
05.2023 - 08.2023
- Facilitated the execution of various tournaments by serving as a game announcer for multiple events and assisting with player development in diverse operational tasks to ensure smooth and successful operations.
- Responsible in the press box for the accurate recording, analysis, and dissemination of statistical data during live games.
Game Day Operation Intern
Sussex County Miners Professional Baseball Team
Sussex
05.2022 - 08.2022
- Assisted in coordinating on-field marketing, promotions and events, while enhancing audience engagement and overall entertainment during games through hands on involvement in diverse roles.
Pro Shop Employee
Farmstead Golf and Country Club
Andover
06.2021 - 08.2021
- Served as a Customer Service Representative at the Pro Shop front desk, ensuring exceptional client relations and providing assistance with inquiries and requests.
Athletic Department Intern
St. John Fisher University
Rochester
04.2021 - 05.2021
- Assisted with game day operations in various sporting competitions while interning at the St. John Fisher College Athletic Department, contributing to the smooth execution of athletic events.
Pro Shop Internship
Farmstead Golf and Country Club
Andover
06.2019 - 09.2019
- Shadowed club golf pro in pro shop internship learning business aspects while enhancing organizational, customer service and communication skills.
Education
M.Ed. - Sport Administration
University of Miami Graduate School
Coral Gables, FL06.2025
B.S. - Sport Management, Marketing, Legal Studies
St. John Fisher University
Rochester, NY05.2024
Skills
- Event coordination
- Facility management
- Customer service
- Budget planning
- Team collaboration
- Time management
- Staff training
- Supervision and leadership
Websites
Community Service
Dedicated over 120 hours to serving the community through organizations: Boy Scouts of America, First Presbyterian Church of Branchville, Sussex-Wantage Little League, High Point Regional High School., 09/16, Present
Honors Awards Membership
- Boy Scouts of America, Eagle Scout Rank, 2017
- National Honor Society, 2019
- Business National Honor Society, 2019
- Scholar Athlete Award, 2019
- High Point Regional High School, Seven Time Varsity Athlete, 2016-2020
- St. John Fisher University, Division III Cross Country and Track and Field Athlete, 2020-2024
- St. John Fisher University, 5X Athlete of the Week, 2021-2024
- Empire 8, Men's Cross Country Rookie of the Meet, 2021
- Empire 8, Men's Cross Country Champion, 2022
- Men's Collegiate Cross Country, Captain, 2023
- St. John Fisher University, Indoor Track 5K Record Holder, 2023
Certification
CPR/AED Certified 2025
Timeline
Assistant Director of Athletic Facilities, Event Management and Equipment
Saint Joseph's University
08.2025 - Current
Facilities and Event Operations Student Employee
The University of Miami
10.2024 - 05.2025
Guest Experience Representative and Event Operations
Miami Dolphins and Hard Rock Stadium
06.2024 - 06.2025
Tournament Operations Intern
The Ripken Experience
05.2023 - 08.2023
Athletic Department Employee
St. John Fisher University
09.2022 - 05.2024
Game Day Operation Intern
Sussex County Miners Professional Baseball Team
05.2022 - 08.2022
Pro Shop Employee
Farmstead Golf and Country Club
06.2021 - 08.2021
Athletic Department Intern
St. John Fisher University
04.2021 - 05.2021
Pro Shop Internship
Farmstead Golf and Country Club
06.2019 - 09.2019
M.Ed. - Sport Administration
University of Miami Graduate School
B.S. - Sport Management, Marketing, Legal Studies
St. John Fisher University