Ethan Rembe

Team Member, Assistant Department Manager

Menards

12.2020 - 04.2024

Kept work areas clean, organized, and safe to promote efficiency and team safety.
Learned all required tasks quickly to maximize performance.
Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Contributed to team success by completing jobs quickly and accurately.
Developed strong cooperative relationships with coworkers and managers.
Maintained productive, efficient approach to all tasks.
Developed strong customer service and product knowledge skills to enhance individual and team performance.
Operated register to process payments and collect cash payment for order totals.
Worked different stations to provide optimal coverage and meet production goals.
Addressed and resolved customer complaints in polite and professional manner.
Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
Assisted with inventory counts and stocking of merchandise.
Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
Assisted customers in selecting merchandise best suited to needs.
Trained new team members by relaying information on company procedures and safety requirements.
Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
Assisted in budget preparation and expense control, maximizing profitability while maintaining high-quality standards.
Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
Maximized productivity and profitability by balancing sales and expenses.
Championed departmental initiatives designed for continuous process improvement, aligning with overarching organizational objectives and goals.
Managed vendor relationships for timely product deliveries and efficient resolution of issues.
Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
Reconciled daily sales transactions to balance and log day-to-day revenue.
Developed and implemented plans to maximize sales and meet or exceed goals and objectives.
Introduced new methods, practices, and systems to reduce turnaround time.
Ensured compliance with company safety protocols while promoting a secure working environment conducive to staff member productivity.
Developed strong rapport with customers, driving repeat business through personalized service experiences.
Implemented inventory control measures to reduce shrinkage and maintain optimal stock levels.
Served as a key liaison between management and staff, facilitating open communication channels for better decision-making processes.