Summary
Overview
Work History
Education
Skills
Timeline
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Ethan Rhaburn

Frisco,TX

Summary

Detail-oriented professional with experience in data collection, contract management, and client communication. Skilled in data analysis using SQL, R, and Python, with a strong ability to collaborate cross-functionally and deliver actionable insights. Seeking a remote or hybrid position where I can leverage my analytical skills and account management experience to contribute to a dynamic organization’s success while supporting flexible work arrangements.

Overview

2
2
years of professional experience

Work History

Resident Services & Data Operations Assistant

Next Level
02.2024 - Current
  • Managed and maintained over 150+ resident customer accounts, handling billing, payment tracking, and issue resolution with precision and confidentiality.
  • Collected, cleaned, and analyzed service data (valet requests, issue logs, visitor trends) to generate actionable reports for management and improve resource allocation.
  • Utilized tools such as SQL, R, and Python to identify service patterns, automate account reports, and optimize front desk operations.
  • Collaborated with property management, maintenance teams, and third-party vendors using digital platforms
  • Conducted remote check-in/check-out coordination and account adjustments through internal systems, ensuring accuracy in documentation and reporting.
  • Prepared weekly summaries of service metrics and resident feedback to support strategic decisions and improve resident satisfaction.

Data Collection Specialist

Monument Realty
02.2023 - 01.2025
  • Collected, organized, and analyzed key business and client data to support strategic decision-making across marketing and sales departments.
  • Collaborated cross-functionally with internal teams to identify data requirements, customize research approaches, and deliver actionable insights.
  • Leveraged tools such as SQL, R, and Python to analyze trends, forecast outcomes, and generate data-driven reports for client initiatives.
  • Managed and maintained multiple client contracts, ensuring deliverables aligned with data scope, compliance standards, and critical deadlines.
  • Regularly communicated with clients through virtual meetings and written updates to review project status, address feedback, and optimize data solutions.
  • Managed approximately 30 incoming calls, emails and faxes per day from customers

Education

Data Analytics - Business Marketing & Data Analysis

Texas State University
San Marcos, Texas
01-2027

Skills

  • Analytical Skills
  • Attention To Detail
  • Claims Processing
  • R
  • SQL
  • Documentation
  • Statistics
  • PYTHON

Timeline

Resident Services & Data Operations Assistant

Next Level
02.2024 - Current

Data Collection Specialist

Monument Realty
02.2023 - 01.2025

Data Analytics - Business Marketing & Data Analysis

Texas State University

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