Ethan Rich
Zephyrhills
Summary
Automotive technician with strong expertise in vehicle diagnostics and maintenance. Demonstrates proficiency in diagnosing and repairing complex mechanical issues, leading to enhanced customer satisfaction. Committed to improving vehicle performance and streamlining operations through effective teamwork. Skilled in troubleshooting all vehicle systems and maintaining accurate records while training employees.
Overview
7
7
years of professional experience
Work History
Automotive Technician
kia of wesley chapel
Wesley Chapel
01.2025 - Current
- Diagnosed complex mechanical and engine issues using advanced diagnostic tools.
- Performed routine maintenance services, including oil changes, tire rotations, and brake replacements.
- Conducted thorough inspections to identify mechanical problems and provide accurate repair cost estimates.
- Repaired and replaced worn parts, improving vehicle performance and ensuring safety.
- Collaborated with team members to streamline repair processes for improved efficiency.
- Maintained a clean workspace, ensuring safety and compliance with regulations.
- Mentored junior mechanics on best practices in repairs and customer service.
- Delivered detailed labor cost estimates based on customer requests, facilitating informed decision-making.
Automotive Technician
Walmart
Zephyrhills
01.2021 - 02.2024
- Performed routine maintenance services, including oil changes and tire rotations.
- Communicated with customers about service needs and recommendations effectively.
- Collaborated with team members to complete service orders, enhancing overall workflow.
- Trained new technicians on standard operating procedures to ensure consistent service quality.
- Maintained a clean and organized work environment to promote safety.
- Promoted workplace safety by keeping work areas clean and orderly.
- Applied knowledge of safety procedures during repairs to maintain compliance and protect team members.
Automotive Technician
Midas Muffler
Zephyrhills
03.2019 - 01.2021
- Diagnosed vehicle issues using advanced diagnostic tools and equipment.
- Repaired vehicles according to manufacturer specifications by replacing worn parts such as brakes, wheel bearings, and spark plugs.
- Repaired engines and transmissions, providing labor and parts cost breakdowns for work performed.
- Repaired and replaced worn parts to ensure optimal vehicle performance.
- Conducted drive ability tests on vehicles post-repair to ensure performance standards.
- Performed routine maintenance services, including oil changes and tire rotations.
- Performed minor maintenance services, including gasket replacements, coolant flushes and tune-ups.
- Replaced defective parts with new or reconditioned parts following manufacturers' instructions.
- Utilized manufacturer specifications to ensure repairs met industry standards.
- Completed repairs and maintenance to major vehicle models to meet safety specifications.
- Collaborated with team members to streamline service order completion.
- Communicated with customers about service needs and recommendations effectively.
- Trained new technicians on standard operating procedures to enhance team capability.
- Attended technical training courses to enhance skills.
- Operated a variety of shop equipment safely and efficiently.
- Demonstrated knowledge of applicable safety procedures while performing repairs.
- Maintained garage safety protocols to meet regulatory and company expectations.
Education
High School Diploma -
Zephyrhills High School
Zephyrhills, FL06-2023
Certifications - Automotive Mechanic
Kia University
Orlando, FLSkills
- Engine rebuilding
- A/C troubleshooting
- Brake inspection
- Vehicle diagnostics
- Parts replacement
- Technical inspections
- Maintenance scheduling
- Quality assurance
- Cost estimation
- Warranty processing
- Client management
- Customer service
- Complaint resolution
- Cash management
- Payment collection
- Guest services
- Problem solving
- Attention to detail
- Time management
- Multitasking and organization
- Reliability and punctuality
- Team collaboration
- Efficient communication
- Conflict resolution
- Training and mentoring
- Strong numeracy
- Payment collection
- Financial shortage analysis
- Guest services
Timeline
Automotive Technician
kia of wesley chapel
01.2025 - Current
Automotive Technician
Walmart
01.2021 - 02.2024
Automotive Technician
Midas Muffler
03.2019 - 01.2021
High School Diploma -
Zephyrhills High School
Certifications - Automotive Mechanic
Kia University