Sales Associate
Century Martial Arts
- Assisted customers with product selection to ensure customer satisfaction
- Demonstrated exceptional customer service skills, resolving customer complaints efficiently and courteously
- Handled customer complaints and inquiries in a courteous and efficient manner
- Established a positive rapport with customers by delivering friendly, personalized service
- Helped customers find and select products
- Engaged with guests to understand and anticipate customer service needs
- Provided accurate information about products, prices and availability both in person and over the phone
- Built relationships with potential customers by providing helpful advice on product selection
- Encouraged customers to make additional purchases and suggested relevant items
- Provided customers with detailed information about the installed product's features and benefits
- Learned valuable life skills and social skills to better interact with customers and coworkers.
