Ethan Rogers

Responsibilities include:

• Using the reservation system to manage member bookings.
• Maintaining and preparing boats to ensure they are clean, safe, and ready for member use.
• Assisting members with carrying belongings, boarding, docking, and questions in regard to the club.
• Driving boats to refuel and deep cleaning vessels.
• Documenting tasks and boat conditions using various software systems.

• Load and unload boats/skis.
• Gas boats/skis.
• Assist customers as they rent and return boats/skis.
• Report operations and equipment problems to supervisor for prompt handling.
• Manage inventory of supplies, ordering replacements as needed to maintain efficient operations at the dock facility.
• Develop strong relationships with boat owners through consistent communication regarding their vessel''s status while docked or moored at our facility.
• Attended to receiving area continuously to offer immediate assistance.
• Increased overall customer satisfaction by providing knowledgeable assistance on local attractions, services, and amenities available near the marina area.