Ethan Roldan
Binghamton,NY
Summary
Detail-oriented Maintenance Technician with experience in electrical repairs and routine facility inspections. Known for maintaining safety compliance and collaborating with team members to resolve maintenance issues promptly and effectively.
Overview
5
5
years of professional experience
Work History
Maintenance Technician
Robson Communities Inc.
Sun Lakes AZ, AZ
08.2025 - 07.2026
- Conducted routine facility inspections to pinpoint maintenance needs and enhance operational readiness.
- Addressed emergency breakdowns immediately during shift hours.
- Replaced faulty electrical parts to support safety and compliance.
- Repaired or replaced damaged electrical components, ensuring reliable operation of faulty wiring, switches, relays, and other systems.
- Collaborated with team members to resolve maintenance requests promptly.
- Operated hand and power tools to complete repairs.
- Cleared clogs from drainage systems to restore proper water flow. and replaced valves, faucets, and fixtures.
Wedding dress cleaner
Wedding Gown Preservation
Endicott, New York
02.2025 - 07.2025
- Maintained organized and clean wedding gown preservation facilities to enhance customer satisfaction.
- Operated specialized cleaning tools for delicate fabric care and preservation.
- Inspected gowns for stains and damage before the cleaning process began.
- Collaborated with team to complete cleaning tasks on schedule, contributing to overall operational efficiency.
- Adhered to safety protocols while handling cleaning chemicals and equipment.
- Reported any equipment malfunctions or supply shortages to management promptly.
- Ensured hygiene in bathrooms, including toilets, sinks, countertops, mirrors, and floors, to create a welcoming environment for clients.
- Maintained cleanliness of floors by sweeping and mopping regularly., vacuumed carpets, and dusted surfaces.
- Collected and disposed of trash bags to keep the area clean and organized., broke down boxes and placed recyclable materials in designated disposal areas.
Cashier/Starter
CoreLife Eatery
Vestal, New York
12.2023 - 11.2024
- Operated cash register and processed customer transactions, ensuring quick and accurate service.
- Handled cash, credit, and gift card transactions, maintaining high accuracy to support customer satisfaction.
- Provided exceptional customer service and addressed inquiries promptly.
- Provided attentive customer service by actively listening to patrons' needs and engaging with them effectively.
- Greeted customers and answered any questions they had about the store's products and services.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained cleanliness and organization of checkout area throughout shifts.
- Collaborated with team members to ensure smooth store operations.
- Worked closely with front-end staff to assist customers.
- Learned roles of other departments to provide coverage and keep the store operational.
Sales Team Member
SkyZone Entertainment
Vestal, New York
01.2021 - 10.2023
- Negotiated and closed sales contracts for one-time services and long-term customers.
- Created and executed targeted sales strategies, resulting in growth of customer base.
- Connected with customers using consultative and relationship-driven techniques.
- Conducted follow-ups post-sale to assess customer satisfaction and identify additional service opportunities.
- Resolved customer complaints in a professional manner.
- Assisted customers with inquiries and provided detailed information about services.
- Interacted with guests to provide information about events and services offered. to promote events and special offers throughout the venue.
- Ensured compliance with company policies when dealing with customers or closing deals.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Set up and maintained equipment for activities and attractions within the facility.
- Monitored safety protocols to ensure a secure environment for guests.
- Supported Customer Service and Marketing departments by handling cross-functional tasks.
Education
High School Diploma -
Union-Endicott HighSchool
Endicott, NY06-2023
Skills
- Equipment maintenance
- Electrical repairs
- General plumbing
- Carpentry tasks
- Routine inspections
- Safety compliance
- Problem solving
- Team collaboration
- Attention to detail
- Safety awareness
- Cash handling
- Sales negotiation
- Staff communication
- Customer communication
Timeline
Maintenance Technician
Robson Communities Inc.
08.2025 - 07.2026
Wedding dress cleaner
Wedding Gown Preservation
02.2025 - 07.2025
Cashier/Starter
CoreLife Eatery
12.2023 - 11.2024
Sales Team Member
SkyZone Entertainment
01.2021 - 10.2023
High School Diploma -
Union-Endicott HighSchool