Ethan Root

1. Oversee Field Personnel.

2. Work with Superintendents prior to being on site, to determine what hardware/special tools will be required.

3. Schedule Field Techs daily, weekly, and monthly.

4. Demonstrates a team atmosphere and utilizes team to achieve best and desired results.

5. Work with less experienced employees to mentor and train them.

6. Develop training plan/schedule for new Field Techs, update and revise as needed.

7. Training of new employees.

8. Develop Truck/Trailer/Equipment Maintenance Program (Including policies, procedures, and checklists).

9. Develop procedures to maintain job sites in accordance with Mostad standards.

10. Help refine job tasks and expectations of Field Tech role.

11. Conduct interviews for field staff.

12. Create standards for Conex, tools, supplies, truck organization.

13. Develop tool inventory and tracking.

14. Complete and descriptive timecards, input into time management software daily.

15. Maintain high level of communication between Superintendents, Field Staff, and office staff.

16. Seek guidance and direction as necessary for the performance of duties.

17. Communicate with the Superintendent and Project Manager immediately if any problems or potential problems pertaining to jobs and task schedules occur.

18. Cooperative team attitude working with Superintendent and Project Manager.

19. Always observe the company safety procedures.

20. Use time efficiently to accomplish tasks effectively.

1. Ability to work in a variety of sites and weather conditions including, cold, wet, dirt, dust, wind, heat, etc.

2. Site cleanup including interior and exterior. Communicate with Superintendent if subcontractors are not compliant with policy.

3. Prepare job sites at project milestones, including but not limited to project starts, drywall gasket, flooring preparation, floor covering, and job punchout for owner walkthrough.

4. Support in material delivery and returns, when necessary, as directed by superintendents.

5. Maintain job site boxes, including delivery.

6. Ensure site materials are protected, if not let the site superintendent know.

7. Manage and dump trash trailers when full as directed, ensure trailers are covered for all deliveries.

8. Preparation for owner walkthrough, including exterior clean up, garage cleanup, and any request by site superintendent.

9. Project protection when required, for showers and tubs, cabinets, countertops, and any other surface requiring protection.

10. Truck and trailer maintenance, job truck cleaned and organized, trailers checked for operation and transportation.

11. Maintain clean and orderly storage units.

12. Work with the field manager on tool Inventory.

13. Complete and descriptive timecards, input into time management software daily.

14. Seek guidance and direction as necessary for the performance of duties.

15. Communicate with the Superintendent and Project Manager immediately if any problems or potential problems pertaining to jobs and task schedules occur.

16. Cooperative team attitude working with Superintendent and Project Manager.

17. Always observe the company safety procedures.

18. Plan for equipment needed to perform work.

19. Perform any other duties or assignments requested by the Superintendent or Project Manager.

20. Use time efficiently to accomplish tasks effectively.

1. Ability to meet customer service commitments within the scheduled timeframe.

2. Provide excellent public relations with clients and subcontractors.

3. Complete and supervise work to ensure schedule adherence, progression, and quality of vendor workmanship.

4. Ensure all work is complete to Mostad company standards.

5. Document all warranty requests and completion through Project Management Software.

6. Evaluate the legitimacy of warranty requests.

7. Review and manage difficult or complex client interactions.

8. Conduct yourself in a professional manner, be polite, considerate, and courteous when dealing with clients. Handle negative situations and client concerns in a diplomatic and professional manner.

9. Commit to providing a high level of customer service from initial client contact through the conclusion of the clients’ issues and/or concerns.

10. Arrive promptly for scheduled appointments and notify clients in advance of any schedule changes that may cause delays and reschedule accordingly.

11. Knowledge of basic home maintenance.

12. Basic understanding of construction/homebuilding process.