Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Ethan Roundy

Wetumpka,AL

Summary

Dynamic Parts Advisor at Fitzgerald Peterbilt specializing in parts ordering and inventory management. Demonstrated expertise in elevating customer satisfaction through exceptional communication and technical support. Acknowledged for maintaining precise records and efficiently resolving conflicts, ensuring smooth operations and prompt service delivery. Committed to reliability and excellence in all professional endeavors.

Overview

13
13
years of professional experience

Work History

Parts Advisor

Fitzgerald Peterbilt
Montgomery , AL
05.2025 - Current
  • Assisted customers in identifying and ordering parts for various truck models.
  • Managed inventory levels to ensure availability of essential components and supplies.
  • Educated customers on proper part selection and installation procedures.
  • Collaborated with service technicians to fulfill repair and maintenance needs promptly.
  • Maintained organized displays of parts to enhance customer accessibility and visibility.
  • Processed returns and exchanges while adhering to company policies and procedures.
  • Communicated effectively with suppliers to resolve order discrepancies or delays.
  • Maintained accurate records of all parts orders, returns, and exchanges.
  • Checked in ordered parts systematically upon arrival, immediately contacted ordering party and accounted for parts in physical space and computerized database.

Car Salesperson

Tallassee Automotive
Tallassee, Alabama
09.2023 - 05.2025
  • Assisted customers in selecting vehicles based on needs and preferences.
  • Conducted vehicle demonstrations to showcase features and benefits.
  • Collaborated with finance team to facilitate customer financing options.
  • Engaged with customers to build rapport and maintain relationships.
  • Developed product knowledge through training sessions and manufacturer resources.
  • Processed sales paperwork efficiently, ensuring compliance with regulations.
  • Handled customer inquiries, resolving concerns promptly and professionally.
  • Developed relationships with potential buyers through phone calls and emails.
  • Demonstrated knowledge of vehicles' features to customers during showroom visits and test drives.
  • Greeted customers and provided product information.

Truck Driver

Jay Transport
Rigby, Idaho
07.2018 - 09.2023
  • Operated commercial vehicles to deliver goods safely and efficiently.
  • Conducted pre-trip inspections to ensure vehicle safety and compliance.
  • Maintained accurate logs of driving hours and deliveries.
  • Communicated with dispatch to receive instructions and updates.
  • Loaded and unloaded cargo, securing items for transport.
  • Assisted in training new drivers on safety protocols and procedures.
  • Verified load against shipping papers to ensure accuracy of shipment.

Material Handler

Boise Cascade
Idaho Falls, Idaho
07.2012 - 06.2018
  • Operated forklifts to move materials efficiently throughout the warehouse.
  • Loaded and unloaded shipments with precision and care.
  • Maintained inventory accuracy through regular cycle counts and audits.
  • Collaborated with team members to streamline material handling processes.
  • Inspected products for quality prior to storage or shipment.
  • Organized warehouse layout to optimize space and improve accessibility.
  • Adhered to safety protocols while handling hazardous materials consistently.
  • Assisted in training new staff on proper material handling techniques.
  • Managed work area cleanliness by following company guidelines for organization.

Education

High School Diploma -

Barrow High School
Point Barrow, AK
05-2011

Skills

  • Parts ordering
  • Inventory management
  • Customer education
  • Order processing
  • Records maintenance
  • Vehicle inspection
  • Customer relationship management
  • Technical support
  • Effective communication
  • Time management
  • Conflict resolution
  • Stock control
  • Warehouse operations
  • Verbal and written communication
  • Parts recommendation
  • Clean driving record
  • Reliability

Accomplishments

  • Eagle Scout
  • Forklift Certified
  • CDL A
  • CDJR Certified
  • Ford Certified

Timeline

Parts Advisor

Fitzgerald Peterbilt
05.2025 - Current

Car Salesperson

Tallassee Automotive
09.2023 - 05.2025

Truck Driver

Jay Transport
07.2018 - 09.2023

Material Handler

Boise Cascade
07.2012 - 06.2018

High School Diploma -

Barrow High School